Assistant General Manager - Kassi Beach House

Virgin Hotels•Las Vegas, NV

7d•Onsite

About The Position

The Assistant General Manager is responsible for assisting the General Manager in all aspects of managing Kassi Beach House. The management team will be responsible for creating an extraordinary dining experience by leading a team of passionate individuals who exceed guests' experiences.

Requirements

Current, legal, and unrestricted ability to work in the United States
Communicate clearly in verbal and written English
Valid Food Handling Safety Certification & Alcohol Training Certification
5 years' management experience in a full-service restaurant or lounge

Nice To Haves

Associate or Bachelor's degree preferred
7 years' management experience in a full-service restaurant or lounge in a hotel preferred

Responsibilities

Interview, select, train, supervise, counsel, and discipline restaurant team members for the efficient operation of the outlet
Organize and conduct pre-shift and departmental meetings communicating pertinent information to the team members, such as house count and menu changes
Schedule and direct team members in their work assignments
Interact positively with customers promoting resort facilities and services while developing long-term relationships with internal and external guests
Resolve problems to the satisfaction of all parties involved
Maintain communication with all departments to ensure customer service needs are exceeded
Achieving company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training employees and creating a positive, productive working environment
Maintain profitability of outlet to support overall operation. Control payroll and equipment costs (minimizing loss and misuse)
Ensure par stock levels are maintained by calculating inventory, ordering, and retrieving supplies and stocking shelves by stooping, bending, lifting heavy articles, and reaching overhead
Evaluate cost effectiveness of all aspects of operation. Develop and implement cost saving and profit enhancing measures
Provide direct service to guests as needed
Handling daily tasks of scheduling, properly cutting staff or assigning additional staff, driving revenue through various competitions, checking opening/running/closing duties of staff, monitoring that uniform & grooming standards are met, ensuring standards and protocol are being practiced through departments
Adhere to protocols of the hiring and disciplinary process as outlined by HR

Benefits

Great team player with the ability to create excellent working relationships across the group. Collaborative approach with all departments, particularly food & beverage and sales & marketing
Ability to break down barriers and resolve potential conflicts swiftly and effortlessly
Strong communication and presentation skills to all levels of management
Ability to think outside the box and approach all issues with a completely fresh approach
Ability to anticipate needs and over deliver wherever possible
Able to change direction and work on multiple project aspects at once. Creatively solve problems
Enthusiastic, passionate, able to inspire and motivate others
Comply with all safety and health department procedures, and all state and federal liquor laws
Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service
Pet friendly property