General Manager (08396) - 7101 Forest Hill Ave

Domino's Franchise•Richmond, VA

About The Position

The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost and cash controls, inventory, food management, customer relations, store cleanliness, marketing, and profitability. The manager sets an example for the crew, follows all company policies and procedures, and expects the same from team members. The role also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing orders, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. The posting describes delivery-related duties and requirements, including delivering products and flyers, a valid driver’s license with a safe driving record, and access to an insured vehicle. The job involves standing, walking, lifting and carrying supplies, reaching, bending, occasional climbing, and exposure to hot equipment, cold storage areas, food odors, dust, moving parts, and varying weather conditions.

Requirements

Ability to use judgment, perform math, and multitask.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers.
Motor coordination to make precise movements quickly and accurately; ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Transportation to and from work.
For delivery duties: valid driver’s license with a safe driving record meeting company standards and access to an insured vehicle that can be used for delivery.
Ability to perform the physical activities described, including standing, walking, lifting and carrying items up to 50 pounds, pushing or pulling trays, reaching, bending, crouching, and occasional climbing stairs or ladders.

Responsibilities

Manage all activities during the shift.
Oversee staffing and complete paperwork.
Control costs, cash, and inventory.
Manage food and maintain store cleanliness and standards.
Provide customer service and manage customer relations.
Work to a schedule and maintain attendance and punctuality.
Support marketing and store profitability.
Set an example for the crew and follow company policies and procedures.
Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; and clean equipment and the facility.
Deliver products by car to customers and deliver flyers and door hangers.