General Manager(04962) - 430 US Highway 206

Domino's Franchise•Hillsborough, NJ

About The Position

The General Manager oversees everything that happens during a shift, including staffing, paperwork, cost and cash controls, inventory, food management, customer relations, scheduling, store cleanliness, marketing, and profitability. The role requires setting a strong example, following all policies and procedures, and expecting the same standards from the crew. The position also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. Delivery duties may include delivering products and flyers or door hangers within a designated area.

Requirements

  • Ability to exercise judgment, perform basic math, and multitask.
  • Ability to comprehend and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers, including by telephone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; use a calculator if needed; and make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to work alone and with others, direct activities, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make decisions.
  • Valid driver's license and a safe driving record meeting company standards, for delivery duties.
  • Access to an insured vehicle that can be used for delivery, for delivery duties.
  • Ability to meet the physical demands of the role, including standing, walking, lifting and carrying items up to 50 pounds, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and driving.
  • Ability to work around hot surfaces and tools, sharp edges, moving mechanical parts, food odors, cornmeal dust, cramped spaces, and changing temperatures and weather conditions.
  • Ability to talk and hear on the telephone, use near-, mid-, far-, and night vision as needed, judge depth, and distinguish hot from cold surfaces.

Responsibilities

  • Oversee all activity during the assigned shift.
  • Manage staffing, paperwork, inventory, food, costs, cash, and customer relations.
  • Follow all company policies and procedures and ensure crew members do the same.
  • Maintain work schedules, store cleanliness, company image, and operating standards.
  • Support customer service, marketing, and store profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process orders; take inventory; complete paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and distribute flyers or door hangers, when required.
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