The General Manager is responsible for everything that happens during the shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows all company policies and procedures, and expects the same from team members. The role includes staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, marketing, customer service, attendance and punctuality, and profitability. This position requires the ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions. General job duties include operating equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. On-the-job orientation and training are provided. The work environment includes a store with temperatures ranging from approximately 36 degrees in the cooler to 90 degrees or higher in some work areas, as well as exposure to changing or adverse weather during outside tasks, food odors, cornmeal dust, cramped spaces, hot oven surfaces and tools, sharp edges, and moving mechanical parts. Physical tasks include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, squatting, reaching, and continuous use of hands and arms. Some deliveries and driving duties are described in the posting, including delivering products by car, but no separate delivery qualification is stated for the General Manager role.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed