The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew, follows all company policies and procedures, and ensures the team does the same. Responsibilities also include staffing, paperwork, food management, scheduling, store standards and cleanliness, customer service, marketing, attendance, punctuality, and profitability. On-the-job orientation and training are provided. The position involves operating store equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. Work may involve standing for most tasks, walking short distances, completing paperwork while seated, lifting and carrying deliveries and supplies, pushing or pulling trays, occasional climbing, and frequent bending, reaching, and hand use. The work environment includes varying temperatures, food odors, cornmeal dust, cramped areas, hot surfaces and tools, sharp edges, and moving mechanical parts. The posting also describes delivery duties and requirements: delivering products and promotional materials, driving within a designated area, and navigating delivery locations and stairs. Delivery requires a valid driver's license with a safe driving record and access to an insured vehicle. The job description lists these duties and requirements as part of the posting but does not clarify whether they apply specifically to the General Manager role.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed