General Manager (04914) 1519 Capital Cir NE Ste 27

Domino's Franchise•Tallahassee, FL

About The Position

The General Manager leads a Tallahassee operation and oversees daily store operations, team performance, customer service, and profitability. The role is responsible for maintaining company policies, procedures, quality standards, cost controls, inventory, cash handling, health and safety compliance, and operational benchmarks. The General Manager develops and implements plans to achieve sales and revenue goals, coordinates marketing and promotional initiatives, and identifies opportunities to improve efficiency and customer satisfaction. The role also includes staff recruitment, onboarding, training, performance management, scheduling, inventory ordering and storage, and communicating operational performance and challenges to leadership. Flexible hours, including evenings and weekends, are required to support operational needs. The posting also describes delivery-related duties and physical demands, including carrying products, driving, walking, climbing stairs, and exposure to varying weather conditions.

Requirements

Minimum 2–3 years of experience as a General Manager.
Proven experience leading and supervising diverse teams.
Experience with inventory management, cost control, and financial reporting.
Background in customer relations and service delivery.
Demonstrated success achieving sales targets and operational goals.
Strong leadership and team-management abilities.
Strong mathematical skills for financial analysis and accurate cash handling.
Proficiency with computer systems, point-of-sale software, and business-management tools.
Outstanding verbal and written communication skills.
Exceptional organizational and time-management abilities and attention to detail.
Ability to interpret data and make informed business decisions.
Problem-solving and conflict-resolution skills.
Ability to multitask in a fast-paced environment while maintaining quality standards.
Resilience and adaptability in managing change and overcoming challenges.
Valid driver's license with a safe driving record meeting company standards.
Access to an insured vehicle that can be used for delivery.
Navigational skills to read maps and locate addresses within the designated delivery area.
Ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.

Nice To Haves

Experience in a multi-unit or corporate operations environment.
Familiarity with food-service compliance and regulatory requirements.
Background in staff scheduling and resource allocation.
Experience with performance management and employee-development programs.

Responsibilities

Direct and oversee store operations while ensuring adherence to company policies, procedures, and quality standards.
Recruit, onboard, train, schedule, and manage the performance of team members.
Maintain cost controls, inventory management, and cash-handling procedures to support profitability and reduce waste.
Develop and implement plans to achieve sales targets, revenue goals, and operational benchmarks.
Ensure exceptional customer service and address customer concerns professionally.
Maintain store cleanliness, equipment functionality, and compliance with health and safety regulations.
Coordinate marketing initiatives and promotional activities.
Communicate performance metrics and operational challenges to leadership.
Identify opportunities for innovation and process improvement.
Manage inventory ordering, receiving, and storage to ensure product availability and quality.
Work flexible hours, including evenings and weekends, to support operations.
Deliver products by car to customers, and deliver flyers and door hangers.