General Manager(02887) - 1828 Sheridan Rd
About The Position
The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The manager sets an example for the crew, follows all policies and procedures, and expects the same of team members while maintaining standards and providing great customer service. The role also includes general store team-member duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The posting also describes delivery duties, including delivering products and flyers, but does not specify that these duties are part of the General Manager position. The work may involve standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, and frequent reaching and hand use. Conditions include changing indoor and outdoor temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. The posting emphasizes the ability to direct activities, work independently and with others, work under stress, meet quality standards, deal with people, analyze data, and make decisions.
Requirements
- Ability to direct activities and perform repetitive tasks.
- Ability to work alone and with others, work under stress, meet strict quality-control standards, and deal with people.
- Ability to analyze and compile data and make judgments and decisions.
- Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers.
- Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination to make precise movements quickly and accurately, and ability to enter orders using a computer keyboard or touch screen.
- Ability to meet the physical demands described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and continuous hand use.
Responsibilities
- Oversee everything that happens during the shift.
- Manage cost controls, inventory control, cash control, and customer relations.
- Set an example for the crew and follow all company policies and procedures.
- Handle staffing and paperwork.
- Manage food and work to a schedule.
- Maintain the store's image and adhere to standards.
- Provide great customer service.
- Maintain attendance and punctuality.
- Ensure transportation to and from work.
- Maintain store cleanliness.
- Support marketing and profitability.
- Operate equipment, stock ingredients, prepare products, and receive and process telephone orders as part of general store duties.
- Take inventory, complete associated paperwork, and clean equipment and the facility.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
