General Manager (03052) - 517 W Base St
About The Position
The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; maintaining store image and cleanliness; marketing; and profitability. The manager sets an example for the crew, follows all policies and procedures, and expects the same from team members. The position includes general store duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The role requires judgment, math, multitasking, communication, customer service, and the ability to direct activities, work independently and with others, perform repetitive tasks, handle stress, meet quality standards, analyze information, and make decisions. Work may involve varying weather, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Physical duties may include standing, walking, occasional sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and frequent use of the hands and arms. The job description also includes delivery-related duties and requirements: delivering products by car, distributing flyers and door hangers, navigating to customer locations, and carrying deliveries while walking or climbing. These duties require a valid driver's license with a safe driving record and access to an insured vehicle that can be used for delivery.
Requirements
- Ability to exercise judgment, perform math, and multitask.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Ability to use a computer keyboard or touch screen to enter orders.
- Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and sustained hand use.
- Valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
- Navigational skills to read a map and locate addresses within the designated delivery area; ability to navigate adverse terrain and delivery locations.
Responsibilities
- Oversee all activities and operations during the shift.
- Manage cost controls, inventory control, cash control, and customer relations.
- Set an example for the crew and follow all policies and procedures.
- Handle staffing, paperwork, food management, and scheduling.
- Maintain store image, standards, cleanliness, and customer service.
- Support marketing and store profitability.
- Operate equipment, stock ingredients, prepare products, process telephone orders, take inventory, complete paperwork, and clean equipment and the facility.
- Deliver products by car to customers and distribute flyers and door hangers, as described in the delivery-specific duties.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
