Automotive Glass General Manager
About The Position
Caliber Auto Glass is hiring a General Manager for its Service Center Glass operation in Northern Virginia. The General Manager performs all-purpose duties related to the overall operation of the center, including risk management, teammate development, client metrics, production, and administration. The role includes recognizing and retaining teammates, monitoring current financial performance metrics, and reviewing prior-month financial results to identify opportunities and trends. The General Manager ensures vehicle repairs are performed thoroughly, safely, and profitably in accordance with Protech’s Standard Operating Procedures, insurance partner requirements, and industry guidelines and standards.
Requirements
- At least 3 years of management experience in the automotive industry or a mobile business.
- Valid driver’s license and eligibility for coverage under the company insurance policy.
- Ability to pass pre-employment screenings, including background and motor vehicle record checks.
- Advanced understanding of estimates.
- Prior experience with OEM.
- Advanced understanding and knowledge of repair processes and procedures, including the scanning process.
- Ability to understand written and verbal instructions.
- Ability to prioritize competing tasks and adapt to a fast-paced environment.
- Ability to provide personable, friendly customer service to internal and external customers.
- Ability to perform consistent physical activity, including reaching below and above shoulder level, kneeling, bending, squatting, and lifting objects over 50 pounds.
- Must be eligible to work in the United States without restrictions.
Responsibilities
- Oversee the overall operation of the center, including risk management, teammate development, client metrics, production, and administration.
- Reward, recognize, and retain talented teammates.
- Monitor current financial performance metrics and review prior-month metrics to identify opportunities and trends.
- Ensure vehicle repairs are thorough, safe, and profitable, and follow applicable standard operating procedures, insurance partner requirements, and industry guidelines and standards.
Benefits
- Benefits from Day 1.
- Industry-comparable pay, paid weekly.
- Paid vacation and holidays, accruing from day 1.
- Career growth opportunities; the company promotes from within.
- Paid skilled training and certifications, including I-CAR and ASE.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
