General Manager II - Store 7926 Pottsville, PA

Advance Auto Parts•Pottsville, PA

About The Position

The General Manager is a professional-level sales and management role responsible for inspiring the team, helping customers succeed, and growing the business with integrity. The role supports functions across both sides of the business and requires knowledge of store systems, automotive systems, and parts, as well as the ability to identify, troubleshoot, and provide project assistance for DIY customers. The General Manager develops and maintains Professional Customer relationships and program growth, achieves financial metrics, and maintains service and appearance standards. The position is exempt and requires a minimum of 50–55 hours per week, excluding meal breaks. The average schedule is five to six days per week, with 11-hour shifts, an hour for lunch, and rotating nights and weekends. Additional hours may be required based on staffing, store conditions, sales targets, and other business demands. The schedule is based on the needs of the business. The position is eligible for sales commission based on individual or store performance.

Requirements

Have 2–3 years of experience managing a team of 10–20 Team Members in a fast-paced, highly dynamic retail environment.
Have successful experience managing profitability and demonstrated financial and business acumen.
Have a high school diploma or GED.
Have a valid driver's license.
Communicate effectively in spoken and written English and build strong relationships with Customers, peers, and upper management.
Use Microsoft Word and Excel effectively; PowerPoint is preferred.
Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percentages.
Review and analyze business reports, including profit and loss statements.
Hold others accountable, inspect work quality, and give feedback in an inspiring way.
Work a range of days, evenings, and weekends as needed.
Be able to work the required schedule of at least 50–55 hours per week, including rotating nights and weekends, with additional hours as business needs require.
Meet the physical demands of the role, including frequently lifting or moving up to 50 pounds and occasionally up to 100 pounds, with or without reasonable accommodation.

Nice To Haves

Bachelor’s degree in business or a related area.
ASE certification.
Working knowledge of automotive systems.
Spanish language skills.
Ability to become ASE P2 certified or an ASE-ready equivalent.
Ability to execute and train project and product quality recommendations.
Advanced parts lookup and sourcing skills, including special orders, FDO, and second sources.
Ability to execute and train store operational processes, procedures, DIY testing and diagnostic equipment, inventory systems, store equipment, POS systems, and parts lookup systems.
Ability to recruit, select, hire, and develop quality Team Members.
Ability to build and grow relationships with Professional Customers.

Responsibilities

Achieve overall store sales goals and service objectives.
Manage and grow Professional Customer relationships and sales, including building customer action plans and holding the team accountable for executing them.
Select, hire, develop, manage performance, coach, schedule, and engage store Team Members.
Ensure execution of inventory and operational standards.
Coach Team Members to meet Customer expectations for both DIY and Professional customers.
Handle manager-on-duty responsibilities, including touch bases and coaching, floor and phone management, task assignment and completion, safety, and opening and closing duties.
Lead change management.
Embrace diversity and foster a respectful environment for Customers and Team Members.
Provide DIY services such as battery installation and testing and wiper installation.
Assist the District or Region with other functions upon request.