General Manager (03176) - 1049 S Ferdon Blvd
About The Position
The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store standards and cleanliness, marketing, and profitability. The General Manager sets an example for the crew, follows all policies and procedures, and expects the same from team members. The position calls for judgment, math, multitasking, and the ability to direct activities and work with people under stress while meeting quality standards. The job description also includes general store-team duties such as operating equipment, stocking ingredients and supplies, preparing products, receiving and processing orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The posting additionally describes delivery duties and requirements, including delivering products by car, delivering promotional materials, and having a valid driver's license and access to an insured vehicle. Work involves a restaurant environment with changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical tasks include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, occasional climbing, frequent bending and reaching, and continuous hand use. Some delivery tasks involve driving, walking, carrying products, and climbing stairs.
Requirements
- Ability to use judgment, perform math, and multitask.
- Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers, including by telephone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; use a calculator if needed; and make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination and eye-hand coordination to make precise movements rapidly and accurately; ability to enter orders using a computer keyboard or touch screen.
- Valid driver's license with a safe driving record meeting company standards.
- Access to an insured vehicle that can be used for delivery.
- Navigational skills to read a map and locate addresses in the designated delivery area; ability to navigate adverse terrain, including multi-story buildings and private homes.
- Ability to meet the physical demands described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and frequent hand use.
Responsibilities
- Oversee all activities and operations during the shift.
- Manage cost controls, inventory control, cash control, and customer relations.
- Set an example for the crew and ensure policies and procedures are followed.
- Handle staffing and paperwork.
- Manage food, scheduling, store image, standards, cleanliness, marketing, and profitability.
- Provide great customer service and maintain attendance and punctuality.
- Operate equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
- Deliver products by car to customers and deliver flyers and door hangers, as described in the posting.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
