Assistant Manager (03176) - 1049 S Ferdon Blvd

Domino's Franchise•Crestview, FL

14h

About The Position

The Assistant Manager assists the General Manager with coordinating store operations and taking ownership of tasks assigned to the team. The role covers day-to-day operations, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, time management, store cleanliness, and marketing. The Assistant Manager sets an example, mentors and encourages team members, helps develop future managers, recruits new team members, and ensures the crew follows company policies and procedures. The role also promotes Domino’s image standards and provides effective customer service and service recovery. The position includes general store-team duties such as learning and training operational tasks, operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the store and equipment. It may also include delivery duties: delivering products and promotional materials by car, navigating delivery locations, and carrying orders to customers. Work involves frequent standing, reaching, hand use, and pizza preparation tasks, as well as occasional crouching or squatting. Delivery work may involve walking, climbing stairs, driving, and exposure to varying or adverse weather conditions.

Requirements

Ability to learn all operational tasks and train others in those tasks.
Ability to operate all equipment.
Ability to stock ingredients, prepare products correctly at an advanced pace, process telephone orders, take inventory, complete paperwork, and clean the store and equipment.
Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers in person and by telephone.
Ability to add, subtract, multiply, and divide accurately and quickly; may use a calculator.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make rapid, accurate, precise movements; ability to enter orders using a computer keyboard or touch screen.
For delivery duties: valid driver’s license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
For delivery duties: navigational skills to read a map and locate addresses in the designated delivery area, and ability to navigate adverse terrain while carrying product.
For delivery duties: far vision and night vision for driving.
Dependable transportation to and from work.
Ability to meet the physical demands described, including frequent reaching and hand use, carrying products, walking, and potentially climbing five or more flights of stairs during delivery.

Responsibilities

Assist the General Manager in coordinating store operations and completing assigned tasks.
Manage or support daily cost controls, inventory control, cash control, and customer relations.
Help staff the store, complete paperwork, manage food and time, and maintain store cleanliness.
Set an example, mentor and encourage team members, and help develop other managers.
Recruit new team members and ensure the crew adheres to policies and procedures.
Promote Domino’s image standards and provide great customer service and effective service recovery.
Learn and train operational tasks; operate equipment; stock ingredients; prepare products; process telephone orders; take inventory; complete related paperwork; and clean the store and equipment.
When assigned delivery duties, deliver products and promotional materials by car and carry orders to customers.
Navigate delivery areas and customer locations, including adverse terrain and multi-story buildings.