General Manager - Hospitality - Short Term Property Rentals

B&B Ventures Co. • Gualala, CA

11d • $75,000 - $82,000 • Onsite

About The Position

Grand Welcome Sea Ranch, CA Franchise, a Brown and Buchanan Ventures Company, is a veteran owned and operated Vacation Rental Management company that offers a unique and powerful combination of a locally owned franchise and a national brand. We are looking to hire a General Manager for the Sea Ranch, CA location. This position will be available beginning in Q4, 2026, with interviews scheduled to begin in Q3, 2026.

Requirements

• Management: 2 years (Required)
• Ability to lift 20 pounds
• Ability to walk up and down stairs
• Reliable vehicle
• Valid Driver's License and vehicle insurance
• Communication and managerial skills

Nice To Haves

• Short-Term Rental Management: 2 years (Preferred)

Responsibilities

• Lead, manage, and hold your team accountable.
• Manage overall property care and maintenance of property owners’ assets.
• Control expenses and maximize profitability ensuring that vendors are paid on time and owners are billed appropriately.
• Interact with homeowners on a multitude of topics including revenue, guest feedback, maintenance issues, home improvements, and the day-to-day operations of property management.
• Manage your time and team appropriately to ensure properties are staged and will surpass guests’ expectations.
• Network and be an active member in your community to grow the portfolio--including new owners, guests, and vendors.
• Problem solve and multitask in a dynamic environment where no two days are the same
• Manage inventory by leveraging systems and technologies, i.e., Office365 and Property Management Systems (PMS).
• Receive feedback from managers, owners, and guests to continuously improve.
• Take radical ownership of the role with minimal oversight or direction from your managers.
• Reaching out to 25% of the owners in your portfolio, ensuring you communicate with them at least once a month on a non-issue related subject such as market trends, guest reviews, recommendations for home improvements, etc.
• Inspecting a minimum of 5 homes following your Quality Control team as you are ultimately held responsible for guest satisfaction in your market.
• Maintaining an overall guest review average of 4.5 or higher.
• Resolving any owner issues within 7 days.
• Ensuring maintenance work orders are completed and processed within a 2-week period.
• Analyzing customer reviews and implementing resolutions to improve the guests’ experience.
• Making sure 100% of quality inspections have been completed by your inspectors and are closed in the PMS.
• Ensuring your inspectors are conducting an inventory reset in each home monthly.
• Maintaining all property databases and inventory trackers on a weekly basis.

Benefits

• Competitive wage with a compensation bonus for closing new client leads
• Opportunities for advancement within a growing community
• Training and support to enhance skills and knowledge
• Health, vision, dental, & life insurance
• 401k offerings
• Provided equipment for the job
• Client Referral Bonuses
• Salary Scale with territory growth
• Annual bonus eligibility based on quarterly performance metrics - a potential $12,000+ annual bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed