General Manager(01261) - 1335 Lake Dr

Domino's Franchise • Grand Rapids, MI

1d

About The Position

The General Manager is responsible for everything that happens during their shift, including staffing, paperwork, cost and cash controls, inventory, food management, customer relations, store cleanliness, marketing, profitability, attendance, and adherence to company policies and standards. The role requires setting an example for the crew, following all policies and procedures, and ensuring excellent customer service and an appropriate store image. General store duties include operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided.

The position may involve delivery work, including driving within a designated delivery area, delivering products to customers, and distributing flyers and door hangers. Work may involve exposure to varying weather, temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical activities include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and driving.

Requirements

• Ability to use judgment, perform math, and multitask.
• Ability to comprehend and give correct written instructions and communicate verbally with customers and co-workers, in person and over the telephone.
• Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination to make precise, rapid movements with speed and accuracy; ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical demands of the role, including standing, walking, lifting and carrying items, pushing or pulling trays, climbing, bending, crouching, reaching, and driving.
• Valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.

Responsibilities

• Oversee everything that happens during the shift, including staffing and team performance.
• Manage cost controls, inventory control, cash control, and food management.
• Complete paperwork and work to a schedule.
• Set the example by following all company policies and procedures and expecting the same from the crew.
• Maintain store image and standards, cleanliness, attendance, and punctuality.
• Provide great customer service and manage customer relations.
• Contribute to marketing and store profitability.
• Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
• Deliver products by car to customers within the designated delivery area and distribute flyers and door hangers when required.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed