General Manager(05985) - 5157 East Main Street
About The Position
The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls; staffing and paperwork; food management; customer relations and service; store cleanliness; marketing; profitability; attendance and punctuality; and adherence to company policies, procedures, image, and standards. The manager sets an example for the crew and ensures that team members meet expectations. The role also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The job description also includes delivery-related tasks and requirements, including delivering products and flyers, a valid driver's license with a safe driving record, and access to an insured vehicle that can be used for delivery. The work may involve standing and walking for much of the day, handling deliveries and supplies, climbing stairs or ladders, and working around hot equipment, moving parts, food odors, cornmeal dust, cramped spaces, and varying temperatures and weather. Team members must be able to communicate with customers and coworkers, process orders, perform basic arithmetic and make change, use a computer keyboard or touchscreen, and work alone or with others under stress while meeting quality standards.
Requirements
- Use judgment, math, and multitasking skills.
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers in person and by telephone.
- Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Navigational skills to read a map and locate addresses within the designated delivery area.
- Ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying product.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Valid driver's license with a safe driving record meeting company standards.
- Access to an insured vehicle that can be used for delivery.
- Ability to handle the physical demands described, including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, reaching, and driving.
Responsibilities
- Oversee all activities during the shift and set an example for the crew.
- Manage staffing, paperwork, cost controls, cash control, inventory, and food management.
- Work to a schedule and maintain attendance, punctuality, store cleanliness, and the required store image and standards.
- Provide great customer service and manage customer relations.
- Contribute to marketing and store profitability.
- Follow all policies and procedures and expect the same from the crew.
- Operate equipment, stock ingredients, prepare products, process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
- Deliver products by car to customers and deliver flyers and door hangers.
Benefits
- Flexible work environment
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
