General Manager

Chipotle•Auburn, NY

8d•$55,000 - $77,500

About The Position

Chipotle’s General Manager leads restaurant operations, people development, and business performance. The role involves hiring and developing employees, building a strong team culture, delivering excellent hospitality, and managing the restaurant’s day-to-day operations and financial results. General Managers use Chipotle’s training resources to develop crew members, shift leaders, and Apprentices while upholding food safety, operational, and compliance standards. The position requires leadership across all operating hours, including lunch, dinner, and weekends. The work takes place in a fast-paced kitchen and customer-facing restaurant environment. It involves standing and walking for up to 10 hours a day, lifting up to 50 pounds (25 kg), working around varied temperatures, and tasting and preparing food. The estimated base pay range is $55,000–$77,500, with eligibility for quarterly cash bonuses based on performance and other factors. Compensation may vary based on skill level, experience, and education.

Requirements

Previous restaurant management experience, including scheduling, P&L management, food safety, sales forecasting, and recruiting.
Passion for hospitality and guest service.
Friendly and enthusiastic attitude.
Genuine enthusiasm for developing people and leading others.
Ability to stand and walk around the restaurant for 10 hours a day.
Ability to lift 50 pounds (25 kg) and perform other physical activities necessary for the job.
Ability to work in a fast-paced kitchen, interact with customers, work around varied temperatures, and taste and prepare food.
Strong communication with the Chipotle team and customers.

Responsibilities

Uphold high standards of hospitality and deliver a positive guest experience.
Ensure speed and accuracy of service, including accurate and timely digital orders.
Manage the full employee lifecycle, including recruitment, hiring, people processes, and performance management.
Train and develop crew members, shift leaders, and Apprentices using Chipotle’s training tools and resources.
Manage the restaurant’s day-to-day operations, including scheduling, P&L, sales forecasting, recruiting, and interviewing.
Keep the dining room clean and the restaurant guest-ready.
Uphold food safety, operational, and compliance standards.
Manage the restaurant’s financial performance and achieve its annual sales and cash flow plan.
Work lunch, dinner, and weekend shifts to provide leadership during all hours of operation.
Use marketing and community engagement, including fundraisers, to help drive sales.