General Manager(02074) - 2149 Miller Pkwy

Domino's Franchise•West Milwaukee, WI

About The Position

The General Manager is responsible for everything that happens during their shift and sets an example by following company policies and procedures and expecting the same from the crew. Duties include staffing, paperwork, cost and cash controls, inventory and food management, working to a schedule, maintaining store standards and cleanliness, customer service, marketing, and profitability. The role also involves operating equipment, stocking ingredients and supplies, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. The posting also describes delivery-related tasks and requirements, including delivering orders by car, delivering flyers and door hangers, and having a valid driver’s license and access to an insured vehicle. The work may involve exposure to adverse weather, varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Physical tasks may include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing, bending, squatting, reaching, and continuous hand use.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Valid driver’s license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Navigational skills to read a map and locate addresses within the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying products.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the described physical duties, including lifting deliveries weighing up to 50 pounds and navigating stairs or ladders when needed.

Responsibilities

  • Manage all activities during the shift.
  • Set an example by following all company policies and procedures and expect the same of the crew.
  • Handle staffing and paperwork.
  • Manage costs, inventory, cash, and food.
  • Work to a schedule and maintain the store’s image and standards.
  • Provide great customer service and maintain customer relations.
  • Maintain attendance and punctuality.
  • Ensure transportation to and from work.
  • Maintain store cleanliness.
  • Support marketing and profitability.
  • Operate equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
  • Deliver products by car to customers’ doors and deliver flyers and door hangers.
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