General Manager

Wendy's • San Jose, CA

8d

About The Position

The General Manager leads Wendy’s restaurant operations and is responsible for creating a welcoming environment for customers and team members. The role oversees daily operations, budgets, and profitability while maintaining service and food-quality standards. The General Manager recruits, trains, and develops crew members; handles customer feedback; and builds relationships with the local community through marketing strategies that attract customers.

Requirements

• At least 3 years of experience in restaurant management or a similar role.
• Proven ability to lead, coach, and inspire a diverse team.
• Commitment to delivering outstanding customer service.
• Strong understanding of budgeting, P&L statements, and cost control.
• Ability to think quickly and handle challenging situations gracefully.
• Positive, energetic attitude and readiness to take on challenges.

Responsibilities

• Lead by example and motivate the team to deliver exceptional service and maintain quality standards.
• Oversee daily restaurant operations, manage budgets, and support profitability.
• Recruit, train, and develop crew members while fostering teamwork and growth.
• Ensure a positive customer experience, handle feedback, and work to exceed customer expectations.
• Build relationships with the local community and create marketing strategies to attract new customers.

Benefits

• Competitive compensation package.
• Comprehensive health, dental, and vision insurance.
• Career advancement and professional development opportunities.
• Paid time off.
• Fun work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed