217 Boone - General Manager

Regal Theatres•Boone, NC

1d•Onsite

About The Position

The General Manager is responsible for upholding and administering all Regal policies, ensuring cash management and inventory control, and supervising all staff. This role involves hiring, training, and managing employees, ensuring compliance with HR policies, and overseeing theatre operations including projection technology, maintenance, and guest relations. The General Manager also manages marketing, promotions, showtime scheduling, and financial reconciliation.

Requirements

Two years of post-secondary education in Business and/or two years management or supervisory experience.
Working knowledge of all systems within facility in Booth and Projection technology including maintenance, programming, TMS operation and all related projection skills.
If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, must be of legal age to sell and serve alcohol according to state or local laws.
Must complete any legally required state or local training and obtain the required certificate.
Must complete the Regal Responsible Beverage Server training on Regal Academy.
Possess good public speaking skills.
Effectively communicate in both oral and written form with employees, vendors, corporate staff, etc.
Listen effectively, respond clearly and directly, and ability to explain information to others.
Perform calculations with speed and accuracy and identify and correct errors.
Identify problems, gather relevant data, and note possible causes of problems.
Evaluate relevant information, recognize alternatives, reach conclusions based on evidence, and implement solutions.
Take action beyond what is necessarily called for, and perform tasks with a minimal amount of supervision.
Perform under pressure and/or opposition.
Proven experience with PC platforms and knowledge of basic office programs including but not limited to e-mail, word processing and spreadsheets.
Operate copiers and other office equipment, devise and access different filing systems and maintain attention to detail.
Use tools and equipment with dexterity, and perform mechanical tasks as necessary.
Interface effectively with customers, the public, and co-workers, and exhibit sensitivity to the feelings of others.
Establish goals, budget time, and set priorities to achieve desired objectives.
Continually set a standard for others to follow and install leadership traits in subordinate Management.
Directly supervises an unspecified number of employees.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, training, and coaching of employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Frequently required to stand for long periods of time; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
Occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
Regularly required to lift up to 60 lbs.
Close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Nice To Haves

If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, you must be of legal age to sell or serve alcohol according to state or local laws.

Responsibilities

Upholding and administering all Regal policies as outlined in Regal Policy Guide and Theatre Support Office directives.
Ensuring all cash management policies and procedures are adhered to at all times.
Controlling concession inventory shortages and spoilage levels.
Hiring, training, developing, supervising, counseling, scheduling, and terminating of any employee (after conferring with Human Resources Business Partners).
Properly administering all applicable paperwork and upholding all company policies as they pertain to Human Resources.
Ensuring required alcohol certification and training are current where applicable.
Supervising all staff positions as required, including projection and audio-visual equipment (hardware and software), and film handling and maintenance.
Controlling costs, including all direct operating expenses; purchasing and ordering stock and supplies; and managing inventory and auditing processes.
Supervising theatre maintenance (building and grounds), performing minor repairs, and obtaining qualified personnel for larger maintenance concerns.
Monitoring janitorial staff to ensure the facility is cleaned to Regal standards daily.
Monitoring risk management, including team member and guest safety, loss prevention, emergency situations, and accident handling, reporting, and investigation.
Managing guest relations, marketing and promotions, scheduling of movie show times, and timely delivery of show times.
Counting, depositing, and reconciling all receipts (cash, credit cards, coupons, gift cards, checks, discount tickets, etc.).
Reading and understanding training materials, including anti-harassment and discrimination.