General Manager II - Store 9188 - Deerfield Beach, FL

Advance Auto Parts•Deerfield Beach, FL

About The Position

The General Manager is a professional-level sales and management position responsible for inspiring the team, helping Customers succeed, and growing the business with integrity. The role supports functions on both sides of the business and requires knowledge of store systems, automotive systems, and parts, including the ability to identify, troubleshoot, and provide project assistance for DIY Customers. The General Manager develops and maintains Professional Customer relationships and grows related programs, while remaining accountable for financial metrics and service and appearance standards. The position is exempt and requires a minimum of 50–55 hours per week, excluding meal breaks. The average schedule is five to six days per week, with 11-hour shifts, an hour for lunch, and rotating nights and weekends. Additional hours may be required based on staffing, store conditions, sales targets, and other business demands. Schedules are based on business needs. The position is eligible for sales commission based on individual or store performance.

Requirements

2–3 years of experience managing a team of 10–20 Team Members in a fast-paced, highly dynamic retail environment.
Successful experience managing profitability, with demonstrated financial and business acumen.
Ability to communicate effectively and build strong relationships with Customers, peers, and upper management.
Ability to use Microsoft Word and Excel effectively.
Ability to calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percentages.
Ability to hold others accountable, inspect work quality, and give inspiring feedback.
Ability to work an assortment of days, evenings, and weekends as needed.
Ability to become ASE P2 certified or an ASE-ready equivalent.
Ability to locate and stock parts, source parts from multiple sources, and perform advanced parts lookup and sourcing.
Ability to execute and train project and product quality recommendations.
Ability to recruit, select, hire, and develop quality Team Members and build and grow relationships with Professional Customers.
Must have a valid driver's license.
High school diploma or GED.
Ability to meet the physical demands of the role, including predominantly walking or standing; talking and hearing; handling objects; reaching; climbing or balancing; stooping, kneeling, crouching, or crawling; and frequently lifting or moving up to 50 pounds and occasionally up to 100 pounds.
Ability to work in an environment that is usually indoors, with occasional outdoor work and exposure to weather and other workplace hazards.

Nice To Haves

Working knowledge of automotive systems.
Spanish language skills.
Proficiency with Microsoft PowerPoint.
Bachelor’s degree in business or a related area.
ASE certification.

Responsibilities

Achieve overall store sales goals and service objectives.
Manage and grow Professional Customer relationships and sales, including building and holding the team accountable for executing Customer action plans.
Select, hire, develop, manage performance, coach, schedule, and engage store Team Members.
Ensure execution of inventory and operational standards.
Coach Team Members to meet Customer expectations for both DIY and Professional Customers.
Perform manager-on-duty responsibilities, including touch bases and coaching, floor and phone management, task assignment and completion, safety, and opening and closing duties.
Lead change management.
Embrace diversity and foster a respectful environment for Customers and Team Members.
Provide DIY services such as battery installation and testing and wiper installation.
Assist the District or Region with other functions upon request.
Execute and train store operational processes, procedures, inventory systems, store equipment, POS and parts-lookup systems, and testing and diagnostic equipment for DIY services.
Review and analyze business reports, including the profit and loss statement.