General Manager(07823) - 1001 E. Las Tunas Dr.

Domino's Franchise•San Gabriel, CA

17h

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The manager must set an example by following all company policies and procedures and expecting the same from the crew, while maintaining standards and providing great customer service. This position includes general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Orientation and training are provided on the job. The role requires communication with customers and coworkers, processing orders, handling money, and using a computer keyboard or touchscreen. Work may involve exposure to changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, moving mechanical parts, and adverse weather during outside tasks or deliveries.

Requirements

Ability to exercise judgment, perform math, and multitask.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Ability to comprehend and give correct written instructions.
Motor coordination to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touchscreen.
Ability to work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to navigate adverse terrain, including multistory buildings, private homes, and other delivery sites, while carrying product.
Reliable attendance and punctuality, and transportation to and from work.

Responsibilities

Oversee everything that happens during the shift.
Manage cost controls, inventory control, cash control, and customer relations.
Set an example for the crew and follow all company policies and procedures.
Handle staffing and paperwork.
Manage food and work to a schedule.
Maintain the store's image and standards, cleanliness, and customer service.
Manage attendance and punctuality expectations and ensure transportation to and from work.
Support marketing and store profitability.
Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
Communicate with customers and coworkers to process orders in person and over the phone.