General Manager(09174) - 887 E Grand Ave

Domino's Franchise•Carbondale, IL

About The Position

The General Manager is responsible for everything that happens during a shift at a Domino’s Pizza store, including cost, inventory, and cash controls, food management, staffing, customer relations, store cleanliness, marketing, and profitability. The manager sets an example for the crew, follows all policies and procedures, and expects the same standards from team members. The role also involves operating equipment, stocking ingredients, preparing products, receiving and processing orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The posting describes the position as part of a team environment with opportunities for advancement, including progression to franchise ownership or corporate operations. The work involves standing for most tasks, walking around the store and delivery locations, completing paperwork while seated, and occasionally lifting, carrying, pushing, pulling, climbing, bending, crouching, and reaching. Duties may involve handling deliveries weighing up to 50 pounds and working around hot surfaces, sharp edges, moving mechanical parts, food odors, cornmeal dust, cramped spaces, temperature changes, and adverse weather. The posting also describes delivery duties, including delivering products by car and delivering flyers and door hangers; drivers must have a valid license, a safe driving record, and access to an insured vehicle.

Requirements

  • Ability to exercise judgment, perform math, and multitask.
  • Ability to follow all policies and procedures and expect the same from the crew.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers in person and by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise movements rapidly and accurately; ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Transportation to and from work.
  • For delivery duties: valid driver’s license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
  • Ability to perform the physical activities described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and driving.

Responsibilities

  • Oversee all activities during the assigned shift.
  • Manage cost controls, inventory control, cash control, food management, staffing, paperwork, and profitability.
  • Maintain customer relations and provide great customer service.
  • Set an example for the crew and ensure adherence to all policies, procedures, and standards.
  • Work to a schedule and maintain attendance and punctuality.
  • Maintain the store’s image and cleanliness and participate in marketing.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete paperwork; and clean equipment and the facility.
  • Deliver products by car and to customers’ doors, and deliver flyers and door hangers, as required.
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