General Manager(04441) - 374 WALMART DRIVE, UNIT #5

Domino's Franchise•Camden, DE
•Onsite

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, food management, staffing, paperwork, customer relations, store cleanliness, marketing, and profitability. The manager sets an example for the crew, follows all company policies and procedures, and expects the same from team members. The role requires working to a schedule, maintaining standards and a professional store image, providing great customer service, and meeting attendance and punctuality expectations. The job description also includes general store team-member duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position requires communicating with customers and coworkers, processing orders, handling money accurately, and using a computer keyboard or touchscreen. The work environment includes exposure to varying weather during outside tasks, temperature changes and extremes, food odors, cornmeal dust, cramped areas such as a walk-in cooler, hot oven surfaces and tools, sharp edges, and moving mechanical parts. The job involves standing for most tasks, walking, desk work, lifting and carrying supplies, pushing or pulling trays, occasional climbing, repeated bending and reaching, and continuous hand use. The description also includes delivery duties: driving products to customers, delivering flyers and door hangers, and navigating delivery locations. These duties require a valid driver's license with a safe driving record and access to an insured vehicle.

Requirements

  • Ability to use judgment, perform math, and multitask.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately; ability to use a computer keyboard or touchscreen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the described physical tasks, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and continuous hand use.
  • Valid driver's license with a safe driving record meeting company standards for the driving duties.
  • Access to an insured vehicle that can be used for delivery.
  • Navigational skills to read a map and locate addresses in the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.

Responsibilities

  • Oversee everything that happens during the shift.
  • Manage cost controls, inventory control, cash control, food management, staffing, and paperwork.
  • Maintain customer relations and provide great customer service.
  • Set an example for the crew and follow all policies and procedures, while expecting the same of the crew.
  • Work to a schedule and maintain store image and standards.
  • Maintain attendance and punctuality, store cleanliness, marketing, and profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
  • Deliver products by car to customers' doors and deliver flyers and door hangers, as described in the driving duties.
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