The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, food management, staffing, paperwork, customer relations, store cleanliness, marketing, and profitability. The manager sets an example for the crew, follows all company policies and procedures, and expects the same from team members. The role requires working to a schedule, maintaining standards and a professional store image, providing great customer service, and meeting attendance and punctuality expectations. The job description also includes general store team-member duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position requires communicating with customers and coworkers, processing orders, handling money accurately, and using a computer keyboard or touchscreen. The work environment includes exposure to varying weather during outside tasks, temperature changes and extremes, food odors, cornmeal dust, cramped areas such as a walk-in cooler, hot oven surfaces and tools, sharp edges, and moving mechanical parts. The job involves standing for most tasks, walking, desk work, lifting and carrying supplies, pushing or pulling trays, occasional climbing, repeated bending and reaching, and continuous hand use. The description also includes delivery duties: driving products to customers, delivering flyers and door hangers, and navigating delivery locations. These duties require a valid driver's license with a safe driving record and access to an insured vehicle.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed