General Manager - Alliance Hospitality Group - CA

Alliance Hospitality Group•Los Angeles, CA

11d•Onsite

About The Position

Alliance Hospitality Group is a growing company seeking a General Manager to join their team of restaurant hospitality professionals. The company is driven by quality, consistency, and integrity, providing a positive, professional environment that fosters individual growth. They value a personalized approach to employee development and extend these philosophies to guests, vendors, and all interactions. The General Manager will oversee all aspects of restaurant operations, management, and financial adherence, playing a key role in the company's growth.

Requirements

Minimum of 5 years of General Manager experience in a service-oriented position within a fine dining restaurant.
Strong customer service skills, with the ability to provide personalized recommendations to guests.
Strong organizational and time management skills with a particular attention to detail.
Must be available to work irregular hours, shifts, weekends, special events, weekends and holidays.
Strong food and beverage knowledge.
Must understand how to use basic computer applications and POS systems.

Nice To Haves

Ability to work in hot and cold environments.
Persons performing service in this position will exert 50 pounds of force frequently to lift, carry, push, pull, or otherwise move objects.

Responsibilities

Execute and maintain quality and consistency of food and service with full adherence to standards.
Acquire and protect restaurant sales by acting with urgency, being friendly, professional, and engaged.
Provide a warm and welcoming atmosphere with attentive, detailed, friendly, and courteous service.
Understand the market and surrounding areas (restaurants, businesses, hotels).
Regularly measure and evaluate service through company service audits and guest/employee feedback.
Maintain the highest level of safety, security, sanitation, and cleanliness of the facility.
Oversee Repairs & Maintenance.
Inspire, Inspect, and Inform restaurant personnel on a daily basis.
Develop management team to develop people and manage systems.
Give Managers meaningful and challenging work assignments.
Conduct quarterly management evaluations to track improvement of fundamental skills.
Develop hourly staff positions within the restaurant and conduct quarterly restaurant staff evaluations.
Hire great talent and terminate any member of the staff on an as needed basis.
Develop plans for continuous improvement in the restaurant's service levels.
Lead and drive the restaurant's PR, Marketing, and Sales Building efforts/tactics.
Firmly confront poor performance while also recognizing and rewarding good performance.
Maintain good rapport with vendors and work with multiple owner wants and needs.
Instill a culture of excellence and inspire confidence throughout the restaurant staff.
Implement efficient and productive systems/processes in all departments (staffing levels, etc.).
Ensure compliance with all Arizona State labor/hiring laws, Department of Health standards, and OSHA standards.
Build a culture of financial responsibility (sales tracking, labor, waste, breakage, PPA, proper tip reporting, manage costs).
Accurately process and submit financial information.
Develop, establish, implement, and enforce proper and timely use of waste sheets and labor proforma.
Control cash, credit, and other receipts by following company cash handling/reconciliation procedures.
Assist in developing plans to meet or surpass expectations set by P&L projections, maximizing efficiency and productivity.
Hold department managers accountable to budgets.
Approve/track all spending and prepare necessary paperwork promptly and organized.
Seek better efficiency and productivity.
Hold all Department Managers accountable for costs and budgets.