General Manager

Chipotle • Rapid City, SD

9d

About The Position

Chipotle General Managers lead restaurant teams, hire and develop employees, build a strong culture, and manage restaurant operations and business performance. The role focuses on providing excellent hospitality and guest experiences while ensuring fast, accurate service and maintaining food safety, operational, and compliance standards. General Managers are accountable for the restaurant’s day-to-day operations and overall financial success, including achieving the annual sales and cash flow plan. The schedule includes lunch, dinner, and weekend shifts to provide leadership across all hours of operation.

The physical work environment includes a fast-paced kitchen and interaction with customers. The role involves standing and walking around the restaurant for up to 10 hours a day, lifting up to 50 pounds/25 kilograms, working around varied temperatures, tasting and preparing food, and communicating with team members and customers.

Requirements

• Previous restaurant management experience, including scheduling, P&L management, food safety, sales forecasting, and recruiting.
• Passion for hospitality and providing excellent guest experiences.
• Friendly and enthusiastic attitude.
• Genuine enthusiasm for developing people and leading others.
• Ability to stand and walk around the restaurant for 10 hours a day.
• Ability to lift 50 pounds/25 kilograms.
• Ability to work in a fast-paced kitchen, around varied temperatures, and to taste and prepare food.
• Strong communication with team members and customers.

Nice To Haves

• A creative approach to marketing and driving sales, such as fundraisers and community engagement.

Responsibilities

• Uphold high standards of hospitality and provide a positive guest experience.
• Ensure speed of service and order accuracy, including accurate and timely digital orders.
• Manage the full employee lifecycle, including recruiting, hiring, people processes, and performance management.
• Train and develop crew members, shift leaders, and Apprentices using Chipotle’s training tools and resources.
• Manage day-to-day restaurant operations, including scheduling, P&L control and management, sales forecasting, recruiting, and interviewing.
• Keep the dining room clean and the restaurant ready to serve guests.
• Uphold food safety, operational, and compliance standards.
• Lead the restaurant to achieve its annual sales and cash flow plan.
• Work lunch, dinner, and weekend shifts to provide leadership during all hours of operation.

Benefits

• Medical, dental, and vision insurance.
• Retirement savings plan.
• Quarterly bonus program.
• Opportunities for people development bonuses.
• Tuition assistance, subject to eligibility requirements.
• Career growth opportunities.
• Paid time off.
• Holiday closures.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed