General Manager

Chipotle•Cedar Rapids, IA

About The Position

Chipotle’s General Manager leads a restaurant team and oversees the restaurant’s people, guest experience, daily operations, and financial performance. The role includes hiring and developing employees, building a strong team culture, and ensuring guests receive fast, accurate, hospitable service. The General Manager is accountable for operational and food-safety standards, sales and cash-flow plans, and the overall success of the restaurant. The position works in a fast-paced kitchen and customer-facing environment. It requires standing and walking around the restaurant for up to 10 hours a day, lifting up to 50 pounds (25 kilograms), and performing other physical activities needed to carry out the role. Work also takes place around varied temperatures and includes tasting and preparing food, as well as communicating with team members and customers. The schedule includes lunch, dinner, and weekend shifts to provide leadership throughout operating hours.

Requirements

  • Previous restaurant management experience, including scheduling, P&L management, food safety, sales forecasting, and recruiting.
  • Passion for hospitality and a guest-focused approach.
  • Friendly and enthusiastic attitude.
  • Enthusiasm for developing people and leading others.
  • Ability to stand and walk around the restaurant for 10 hours a day.
  • Ability to lift 50 pounds (25 kilograms) and perform other physical activities necessary for the job.
  • Ability to work in a fast-paced kitchen, around varied temperatures, and interact and communicate with customers and team members.
  • Ability to taste and prepare food.

Responsibilities

  • Uphold high standards of hospitality and deliver a positive guest experience.
  • Ensure speed and accuracy of service, including accurate and timely digital orders.
  • Manage the employee lifecycle, including recruitment, hiring, people processes, and performance management.
  • Train and develop crew members, shift leaders, and Apprentices using Chipotle’s training tools and resources.
  • Oversee day-to-day restaurant operations, including scheduling, P&L management, sales forecasting, recruiting, and interviewing.
  • Keep the dining room clean and the restaurant guest-ready.
  • Uphold food-safety, operational, and compliance standards.
  • Manage the restaurant’s financial performance and achieve its annual sales and cash-flow plan.
  • Work lunch, dinner, and weekend shifts to provide leadership across all hours of operation.
  • Use marketing and community engagement activities, such as fundraisers, to help drive sales.

Benefits

  • Medical, dental, and vision insurance.
  • Retirement savings plan.
  • Quarterly bonus program.
  • Opportunities for people-development bonuses.
  • Tuition assistance, subject to eligibility requirements.
  • Career growth opportunities.
  • Paid time off.
  • Holiday closures.
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