General Manager(06912) -3601 N 19th St, #C

Domino's Franchise•Waco, TX

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The manager sets an example by following all policies and procedures and expects the same from the crew. The role requires providing great customer service, maintaining attendance and punctuality, and upholding store image and standards. The posting describes general store-team duties and conditions, including operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The description also includes delivery duties and requirements, such as delivering products by car, delivering flyers and door hangers, and maintaining a valid driver's license and access to an insured vehicle. The work involves a range of physical activities, including standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, and frequent reaching and hand use. Conditions may include changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Delivery work may involve adverse weather, driving, and navigating stairs and other delivery locations.

Requirements

  • Ability to exercise judgment, perform math, and multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly; ability to make correct monetary change.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers, including by telephone.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise movements rapidly and accurately; ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical activities described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and frequent hand use.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Navigational skills to read a map and locate addresses within the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying products.
  • Far vision and night vision for driving.

Responsibilities

  • Oversee everything that happens during the shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and ensure all policies and procedures are followed.
  • Handle staffing, paperwork, food management, and work scheduling.
  • Maintain store image, standards, cleanliness, and customer service.
  • Support marketing and store profitability.
  • Operate store equipment, stock ingredients, prepare products, process telephone orders, take inventory, complete paperwork, and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers.
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