General Manager

Janko Hospitality • Peru, IL

9d

About The Position

The General Manager is a working manager who provides direct management and support to achieve success at the Holiday Inn Express & Suites Peru. The role oversees service, revenue, profitability, and overall property management in accordance with company operating procedures and the brand’s standards for service, quality, cleanliness, guest satisfaction, and safety and security. The position requires flexible hours, including weekends and holidays, strong customer service skills, and 24/7 on-call support.

Requirements

• 3–5 years of General Manager experience preferred, or equivalent hotel management experience.
• A bachelor’s degree in hospitality management or business, or related experience.
• Excellent communication, organizational, and customer service skills.
• Ability to lift up to 50 pounds and to stand and walk for most of the workday, with some bending, twisting, and climbing.
• Ability to work flexible hours, including nights, weekends, and holidays, and provide 24/7 on-call support.

Nice To Haves

• Previous hotel brand experience and management skills are strongly preferred.
• 3–5 years of General Manager experience is preferred.

Responsibilities

• Maintain a professional appearance and ensure role-related certification.
• Work flexible hours, including nights, weekends, and holidays, and provide 24/7 on-call support.
• Ensure compliance with franchise standards and local regulations.
• Manage HR policies; recruit, train, and develop staff; and document HR activities.
• Handle payroll and staffing, and coach or discipline direct reports.
• Monitor service quality, inspect rooms, and address guest feedback.
• Oversee revenue management and pricing, and collaborate with Sales on group bookings.
• Manage hotel budgets and financial statements, and execute the annual hotel plan.
• Supervise capital expenditures and ensure proper bidding and approvals for expenses.
• Review invoices and ensure accurate coding to maintain financial integrity.
• Foster community relationships and represent the hotel at local events.
• Perform safety and security duties, including reporting suspicious activities and handling lost-and-found items.
• Operate office equipment and perform light physical tasks, including lifting up to 50 pounds; stand and walk for most of the workday, with some bending, twisting, and climbing.

Benefits

• Competitive compensation package.
• Full benefits package, including 401K with matching and paid time off from Day 1.
• Growth company focused on expansion through strategic acquisition and development.
• Hotel discounts at locations worldwide.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager