General Manager
About The Position
Applied Industrial Technologies is seeking a General Manager to lead a service center for a global industrial distribution company. The role combines sales leadership with profit-and-loss responsibility. Reporting to the Regional Manager, the General Manager leads the Inside and Outside Sales team and oversees service center operations, growth, profitability, and customer service. The position includes substantial time in the field developing customers and coaching Account Managers, while also covering operational duties, sales activities, and team development. Customers span industries including agriculture, food, aggregate, mining, manufacturing, schools, hospitals, and government.
Requirements
- At least 3 years of proven B2B outside industrial sales experience, calling on front-office and plant personnel.
- Leadership and team-building experience.
- Strong written and verbal communication skills, including English grammar.
- Ability and desire to quickly learn new processes and systems.
- Problem-solving and multitasking abilities, a sense of urgency, and a sense of humor.
- Solid computer skills.
- Valid driver's license and clean motor vehicle record.
- High school diploma or equivalent.
Nice To Haves
- Industrial sales or sales management experience preferred.
- Bearings and/or power transmission sales experience.
Responsibilities
- Manage overall service center activities, including profitability and growth, inside and outside sales and service, product-promotion programs, office functions, and warehouse functions.
- Manage service center profit-and-loss responsibility, including top-line and bottom-line performance.
- Hire, train, and develop strong-performing team members and champion leadership competencies.
- Lead training in sales expertise and product knowledge, and ensure high customer relations and satisfaction.
- Develop, manage, and implement service center sales activities and strategies, account assignments, territory management, sales performance goals, and margin targets.
- Identify and evaluate new customers, market conditions, opportunities, and competitive pressures.
- Recommend and implement actions to maximize sales, increase margins, and expand market share.
- Manage personal assigned accounts as required.
- Lead by example and create a positive, dynamic, and fun work environment.
- Call on and develop customers in the field and coach Account Managers.
Benefits
- Base salary and bonus opportunities.
- Company vehicle.
- Health coverage.
- Vision coverage.
- Dental coverage.
- 401(k) with company match.
- Paid vacation.
- Sick time.
- Company holidays.
- Tuition reimbursement.
- Personalized training and development program.
- Career development and advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
