General Manager (Site Leader)

Tidal Wave Management • Waconia, MN

2d • Onsite

About The Position

The General Manager (Site Leader) is accountable for all aspects of the business and its operations. They use their drive, determination, and a self-disciplined approach to achieve results that meet and exceed established volume, revenue, and profitability goals. A Tidal Wave General Manager leads by example and you can find them on the front line, shoulder-to-shoulder, with their team members! This position involves both administrative and hands-on operational duties in an outdoor, fast-paced environment.

Requirements

• 3+ years of customer & team facing leadership experience required.
• Quick problem-solving and decision-making skills.
• A willingness to work on equipment and get your hands dirty.
• Ability to be on your feet for long hours at a time.
• Willingness to work in all weather conditions.
• Drug screen and background check required per state guidelines.
• Ability to stand, walk, and move continuously for extended periods of time (up to 8–10 hours per shift).
• Frequent bending, kneeling, reaching, stooping, climbing, and crouching required.
• Must be able to lift, carry, push, or pull up to 50 pounds regularly, and occasionally more with assistance.
• Requires manual dexterity and hand-eye coordination to operate car wash equipment, hoses, and controls.
• Visual acuity to monitor vehicle condition, equipment function, and safety compliance.
• Must be comfortable working in varying outdoor weather conditions, including heat, cold, humidity, and rain.
• Regular exposure to water, cleaning chemicals, noise, and moving mechanical equipment.
• Must be able to communicate clearly and respond quickly to safety or operational concerns in a noisy environment.
• Ability to perform job duties safely and effectively in a fast-paced, team-oriented setting.
• This role will require work outside of normal business hours, including evenings and weekends, based on company needs.
• This role may also require occasional driving for company business using a company, rental, or personal vehicle.
• A valid driver's license and compliance with company driving standards are required.

Nice To Haves

• Restaurant Management experience is ideal and skill sets are easily transferable.

Responsibilities

• Lead a small team of 10 -15 employees, while creating a culture that emphasizes teamwork and fun!
• Provide an exceptional guest experience through quality and friendly service.
• Perform limited admin work and quick checks on equipment.
• Attract, recruit, train, and develop employees at every position.
• Maintain a clean and organized facility, landscaping, and equipment rooms.

Benefits

• Base pay
• Premium pay for any hours worked over full-time
• Obtainable bonus structure
• Generous profit-sharing program
• PTO is based on the company’s PTO policy.
• Eligibility for health, dental, and vision coverage subject to 30 day waiting period.
• Eligibility for 401(K), subject to plan terms.
• Eligibility for benefits such as life insurance, short- and long-term disability, hospital indemnity, critical illness, and accidental, subject to 30 day waiting period.
• Company-paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 251-500 employees