SeventyOne General Manager - Snowbird

POWDR • Snowbird, UT

4d • Onsite

About The Position

The General Manager of SeventyOne Restaurant, in partnership with the Outlet Executive Chef, leads all aspects of restaurant and room service operations to deliver exceptional guest experiences, achieve financial goals, and foster a positive, inclusive, and high-performing culture throughout the outlet and Food & Beverage department. Together, they provide leadership for front-of-house and culinary teams, ensuring operational excellence, employee engagement, regulatory compliance, and the highest standards of food, beverage, and hospitality. This role champions team development, collaboration, and continuous improvement while supporting the success of SeventyOne Restaurant and Snowbird's hospitality mission.

Requirements

• Associate's degree in Hospitality Management, Business Administration, Culinary Management, or a related field preferred. Equivalent combination of education and relevant hospitality, restaurant, or food and beverage management experience may be substituted for formal education.
• Minimum of 2-4 years of progressive restaurant, hospitality, or food and beverage leadership experience.
• Must be at least 21 years of age.
• Demonstrated ability to build positive relationships and interact professionally with guests, team members, and colleagues across all departments.
• Strong leadership, coaching, employee development, and team-building skills.
• Proven financial management skills, including budgeting, forecasting, labor management, inventory control, and COGS analysis.
• Strong organizational, planning, communication, and time-management skills with the ability to prioritize competing operational demands.
• Experience managing high-volume restaurant operations and balancing dine-in, bar, takeout, room service, and special event service.
• Current ServSafe Food Handler Certification, Utah Alcohol Server Training (Tips Certification), and ability to meet all DABS licensing and background check requirements.
• Knowledge of food, beverage, wine, and hospitality service standards.
• Strong interpersonal, communication, conflict-resolution, and guest recovery skills.
• Demonstrated analytical and mathematical skills related to restaurant operations, budgeting, and financial reporting.
• Proficiency with restaurant POS systems, scheduling software, inventory management systems, and Microsoft Office applications.
• Ability to exercise sound judgment and make effective decisions within established policies and operational guidelines.
• Ability to securely handle confidential employee, guest, financial, and credit card information in accordance with PCI DSS standards and company policies.
• Ability to work flexible schedules, including evenings, weekends, holidays, and emergency resort operations.
• Ability to thrive in a fast-paced mountain resort environment while maintaining a commitment to safety, hospitality, team culture, and operational excellence.

Nice To Haves

• Knowledge of PCI DSS requirements and best practices is preferred.

Responsibilities

• Lead and inspire the SeventyOne team to deliver exceptional and memorable food and beverage experiences that exceed guest expectations.
• Foster a positive, inclusive, and high-performing culture built on accountability, teamwork, recognition, communication, and professional development.
• Drive financial performance through revenue growth, labor management, cost controls, inventory management, and operational efficiencies.
• Monitor daily revenue performance, review monthly profit and loss statements, and contribute to annual budgeting and forecasting processes.
• Ensure all department Standard Operating Procedures (SOPs) are consistently followed through effective leadership, training, and accountability.
• Maintain compliance with all health, sanitation, food safety, workplace safety, and DABS regulations, including licensing, certifications, recordkeeping, and responsible alcohol service practices.
• Oversee front-of-house inventory programs and implement controls to minimize waste, loss, and product shortages.
• Manage staffing levels and scheduling to support operational needs throughout seasonal business fluctuations.
• Provide visible leadership during daily operations, special events, and peak service periods to ensure efficient execution and guest satisfaction.
• Maintain a strong presence on the restaurant floor, actively engaging with guests, addressing concerns, and ensuring service excellence.
• Oversee room service operations and partner with hotel teams to coordinate guest amenities and deliver a seamless lodging and dining experience.
• Partner with the Outlet Executive Chef to align front-of-house and back-of-house operations, ensuring consistency, communication, and efficiency.
• Conduct regular one-on-one meetings with restaurant leaders and team members, leveraging feedback to improve operations, employee engagement, and guest satisfaction.
• Recruit, coach, mentor, and develop team members while creating growth opportunities and succession plans for future leaders.
• Conduct annual performance reviews and maintain documentation supporting recognition, coaching, and performance management initiatives.
• Maintain accurate training, certification, licensing, and compliance records for all restaurant employees.
• Collaborate with the Group Sales team and resort departments to execute events and maximize restaurant utilization and revenue opportunities.
• Partner with senior Food & Beverage leadership to support Interlodge operations, weather-related closures, and other resort-specific operational challenges while ensuring guests continue to receive safe, professional, and hospitable service.
• Promote a positive department and resort-wide culture through collaboration, communication, and strong partnerships across all Snowbird departments.
• Utilize guest feedback, team insights, and operational data to drive continuous improvement throughout the operation.

Benefits

• Ski pass and comp ticket benefits
• Discounts at Snowbird eateries, retail shops, mountain school, lodging and daycare for employees
• Available medical, dental, vision and accident insurance – benefits are available based on position and are subject to change
• 401k
• Discounts with Powdr partners
• Free transportation to work: UTA Bus, vans and Employee Blue Shuttles

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree