General Manager, Service & Solutions
About The Position
Are you ready to make your next career move to join our team and manage your own local service business as our General Manager - Services & Solutions for KONE Greater Toronto Area? Do you enjoy executing and owning an annual business plan and working with a budget? Does working with your customers and focusing on solutions for them motivate you? Is the people management aspect of a role where you coach, reinforce, and develop your team something you enjoy? Are you committed to promoting a safety culture in your branch? Do you demonstrate a passion for a culture that fosters learning for yourself, your team, and your customers? If you answered a resounding YES to these questions, then we have an amazing opportunity for you! As our General Manager – Service & Solutions, you will successfully drive the service business operations for your territory while working in collaboration with your customers and colleagues. Your mission is to promote a positive culture surrounded by accomplishing safety and quality goals to achieve customer satisfaction and profitable business results. You will bring progressive and successful leadership experience with relevant service expertise in a consultative selling environment as well as leading a union-represented workforce. You will use the knowledge gained through your bachelor’s degree, or 7+ years of experience in a related industry in lieu of a bachelor’s degree.
Requirements
- Progressive and successful leadership experience
- Relevant service expertise in a consultative selling environment
- Experience leading a union-represented workforce
- Bachelor’s degree, or 7+ years of experience in a related industry in lieu of a bachelor’s degree
Responsibilities
- Manage your own local service business
- Execute and own an annual business plan
- Work with a budget
- Work with customers and focus on solutions for them
- Coach, reinforce, and develop your team
- Promote a safety culture in your branch
- Foster a culture that promotes learning for yourself, your team, and your customers
- Successfully drive the service business operations for your territory
- Work in collaboration with your customers and colleagues
- Promote a positive culture surrounded by accomplishing safety and quality goals to achieve customer satisfaction and profitable business results
Benefits
- Competitive salary
- Flexible work schedule
- Opportunities to learn and grow
- 401K Employer Match
- 401k Employer Non-elective Contribution
- Well-being Program
- Medical, Prescription, Dental and Vision Insurance
- Digital Health Solutions & Telehealth
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSAs)
- Employee Family Assistance Program (EFAP)
- Family & Medical Leave
- Parental Leave
- Leave to Care for a Domestic Partner
- Paid Time Off & Holidays
- Company Paid Life and AD&D Insurance
- Supplemental Life and AD&D Insurance
- Company Paid Short-term and Long-term Disability
- Buy-Up Long-term Disability
- Critical Illness Insurance
- Hospital Indemnity & Accident Insurance
- Identity Theft Protection
- Legal Insurance
- KONE Credit Union
- Tuition Reimbursement
- Commuter Benefits
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What This Job Offers
Job Type
Full-time
Career Level
Manager
