General Manager, Revenue Operations
About The Position
The Trade Desk is seeking a General Manager, North America – Revenue Operations to lead and scale its revenue operations function across the Enterprise segment in North America. This senior leadership role is responsible for translating The Trade Desk’s global revenue strategy into disciplined execution, predictable outcomes, and scalable operating mechanisms across the region. The role sits at the intersection of strategy, operations, analytics, and execution, requiring a candidate who is both a systems thinker and a hands-on operator. This individual will design operating models, partner deeply with Go-To-Market (GTM) leadership (Business Development and Customer Success), and drive accountability through data, process, and talent. The role serves as a critical partner to GTM leadership, Finance, Product, and global Revenue Operations to scale the business, improve forecasting rigor, and elevate the management of portfolios, pipelines, and growth across North America. This position offers the opportunity to shape the operations of a sophisticated commercial organization, influencing revenue predictability, GTM productivity, and customer outcomes at scale.
Requirements
- 12+ years of experience in revenue operations, GTM operations, business operations, or related leadership roles.
- Proven experience operating at scale within complex, multi-segment B2B or technology organizations.
- Experience partnering closely with senior GTM, Finance, and Product leaders in a matrixed environment.
- Demonstrated ability to lead and scale high-performing operational teams.
- Strong executive presence with the ability to influence without authority.
- Track record of driving clarity, accountability, and execution through structure and data.
- Deep understanding of forecasting, pipeline management, territory planning, and goaling mechanics.
- Strong analytical mindset with the ability to translate data into clear operational actions.
- Experience working with CRM systems (e.g., Salesforce) and revenue analytics tools.
- Highly collaborative, pragmatic, and execution oriented.
- Comfortable navigating ambiguity while building durable operating models.
- Passionate about building systems that scale and teams that perform.
Responsibilities
- Own revenue operations for North America across the Enterprise segment, ensuring alignment with global RevOps strategy and standards.
- Translate company-wide revenue priorities into regional operating plans, execution rhythms, and measurable outcomes.
- Serve as a trusted operational partner to GTM leadership (Business Development and Customer Success).
- Lead forecasting, pipeline governance, and performance management across GTM teams supporting Enterprise segments.
- Establish consistent operating cadences for weekly, monthly, and quarterly revenue reviews.
- Improve forecast accuracy and predictability through disciplined processes, analytics, and tooling.
- Oversee portfolio design, territory structure, and quota execution to ensure fairness, stability, and scalability across the Enterprise segment.
- Partner with Finance and Global RevOps to align goaling, incentives, and capacity planning.
- Partner cross-functionally on product commercialization, program launches, and growth initiatives.
- Support Deal Strategy efforts by reinforcing standard commercial frameworks and disciplined deal execution.
- Champion structured feedback loops (win/loss, pipeline insights, customer feedback) to improve GTM effectiveness.
- Build, lead, and develop a high-performing North America Revenue Operations team supporting GTM.
- Establish clear roles, accountability, and performance standards across functional sub-teams.
- Foster a culture of operational excellence, partnership, and data-driven decision-making.
- Partner with Revenue Technology and Analytics teams to ensure CRM health, data quality, and scalable workflows.
- Drive adoption of tools and processes that reduce manual effort and enable GTM teams to focus on customers.
- Ensure insights are actionable, timely, and pushed to GTM leadership not pulled.
Benefits
- Comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents
- Retirement benefits such as a 401k plan and company match
- Short and long-term disability coverage
- Basic life insurance
- Well-being benefits
- Reimbursement for certain tuition expenses
- Parental leave
- Sick time of 1 hour per 30 hours worked
- Vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter
- Around 13 paid holidays per year
- Employees can also purchase The Trade Desk stock at a discount through The Trade Desk’s Employee Stock Purchase Plan
- Competitive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
