General Manager of Ticket Sales and Operations- SIU Athletics

Taymar Sales U•Carbondale, KS

4d•Onsite

About The Position

Taymar Sales U. is a sports marketing company focused on revenue generation for its clients. They are looking for a General Manager of Ticket Sales and Operations to oversee the day-to-day functions of an Athletics ticketing unit. This role involves managing a sales team, achieving sales targets, overseeing ticket revenue, and managing various aspects of ticket operations. The company emphasizes career growth, daily development, and being part of a dynamic environment in the sports business industry.

Requirements

4+ years’ experience in ticket sales, management, and ticket operations
Passion for sales and leadership, with strong organization skills, work ethic, and positive attitude
Demonstrated ability to hire, train and lead a sales team.
Experience in ticket operations and Paciolan Ticketing System.
Ability to schedule, lead and manage a sales team and gameday box office staff.

Responsibilities

Direct oversight of ticket sales strategy and execution for all ticketed athletic events.
Implement and exceed all team ticket sales revenue goals.
Exceed all personal revenue goals and personal sales activity metrics of 200+ outbound weekly cold calls.
Develop comprehensive sales campaign in the areas of new season tickets, group sales and retention.
Recruit, Train & Develop sales team to meet and exceed ticket sales goals.
Meet and work collaboratively with senior administration within the athletics department.
Oversee and deploy digital marketing strategies to increase sales and lead generation.
Work with Athletics Department senior staff to determine ticket pricing, benefits, and programming.
Work in the assigned, on campus location.
Oversee all aspects of ticket operations strategy and execution for athletics.
Hire, train, and manage all gameday box office staff for all ticketed sports.
Initiate and execute ticket system builds within ticket system.
Generate reports and accurately track overall ticketing revenue pace towards goals.
Manage inventory across all ticketed events.
Provide scheduling, leadership, and direction to gameday box office team.
Work in the assigned, on campus location daily as well as go on in person meetings out in the community.
Work effectively under pressure in a fast-paced environment to produce accurate results.
Maintain a positive working relationship with all internal & external units of the department and University to ensure a positive event experience for customers.
Must be able to work evenings/weekends, as required. All home games will be worked in various capacities.