General Manager of Premium | T-Mobile Arena

Compass Group•Paradise, NV

1d•$70,000 - $85,000•Onsite

About The Position

As a General Manager of Premium, you will be responsible for managing all aspects of the Suites Department and leading your team members in executing The Levy Difference regarding our suites/premium services. From hiring, training, and developing team members to ensuring that all costs are met and quality show standards are maintained at all times, you will be representing Levy and communicating our philosophies and culture to all that you come in contact with.

Requirements

5+ years of experience in a food and beverage managerial position
2+ years of experience in a Collective Bargaining Unit environment
Excellent overall computer skills with advanced knowledge of Excel
High financial acumen, budget, labor, COGs, etc.
Has excellent brand-specific culinary, wine and beverage knowledge
Supervisory, scheduling, training and coaching skills
Ability to assess client requirements and deliver ensuring client satisfaction
Excellent interpersonal and stakeholder management skills
Valid Nevada Food Handler Card, TAM Card, & ServeSafe Food and Alcohol
Experience in a Collective Bargaining Unit environment
Excellent leadership and organizational skills, flexible and adaptable to constant changes and must possess attention to detail
Proactive mindset and able to remain calm under pressure to anticipate and support changes in our business.

Nice To Haves

Bachelor’s degree in Hospitality Management is preferred

Responsibilities

Overseeing all aspects of suites operations
Overseeing all aspects of season planning and event preparation to ensure maximum event readiness
Partnering with the culinary team to oversee the development of menus for all suites
Communicate client’s needs through timely and detailed written and verbal communications to ensure internal understanding / compliance and external guest’s expectation of services
Ensure show quality standards are maintained at all times
Build and maintain strong relationships with clients, guests, subcontractors, not-for-profits and Levy team members
Regularly obtain feedback from clients and guests to improve operations
Develop and execute strategic research programs and plans in accordance with Core Signatures
Thoroughly and accurately use applicable Levy systems (Purchasing Systems, Point-of-sale, WFM, eReserve and more)
Achieve assigned budget goals
Execute inventory control
Ensure all function setups and breakdowns are executed correctly, efficiently, and expeditiously
Execute required daily reporting in a timely manner
Complete required department reports and compile information at month end closing
Review processes to ensure continued revenue growth and development
Assure the complete billing for client services and receipt of payments in accordance with Levy standards
Ensure team members adhere to Levy Company guidelines as stated in team member training manual and employee handbook
Use all performance management tools to provide guidance and feedback to team
Promote a cooperative work climate, maximizing productivity and morale
Conduct regular scheduled meetings to ensure lines of communication are open between management and team members
Interview, hire, train and develop team members according to Levy guidelines
Employ good safety and sanitation practices Follow and enforce responsible alcohol service policies
Supporting other locations/properties as needed
Other duties, as assigned