General Manager, Membership Software

Beacon Software

3d • Remote

About The Position

One of our portfolio companies is seeking a General Manager. This is an exciting opportunity to take over the leadership of a profitable membership software business with a deeply loyal customer base. The founder is transitioning out of the business, and we are seeking a General Manager to lead the company through its next chapter of growth. The company is trusted in its space, with a tenured team, consistent profitability, and a strong product-market fit. The GM will be responsible for ensuring operational continuity, stewarding the company’s values, and scaling its go-to-market engine to unlock incremental revenue.
This is a hands-on operating role. The General Manager will lead all day-to-day operations and people management with a keen focus on existing customer support and new customer sales. They will work across a small remote team of full-time employees. While the business has a strong foundation and loyal customers, we believe there is untapped growth potential in driving operational efficiencies, formalizing outbound sales, and expanding into adjacent markets.
The ideal candidate will have first-hand experience with people leadership, full-cycle sales, and P&L ownership. They should bring a strategic mindset, excellent judgment, and the willingness to roll up their sleeves in pursuit of customer value and long-term growth. The GM will also work closely with Beacon’s centralized teams and peer GMs across the portfolio to share learnings and scale best practices.

Requirements

• Strong academic foundation and professional track record in technology or software.
• Experience with SMB vertical SaaS
• Proven track record of managing and growing lean or hybrid teams with high retention.
• Demonstrated success in full P&L ownership, with strong operating discipline.
• Familiarity with founder-led businesses and sensitivity to cultural continuity.
• Highly empathetic, self-motivated, and a natural relationship builder.
• Excellent written and verbal communication skills.
• Strong problem-solving skills and ability to navigate ambiguity.
• Based in the U.S. or Canada and willing to travel as needed.
• Excited by the opportunity to lead an established software business with operational autonomy.
• Values mission-driven work and customer-centricity.
• Fast learner and high EQ.
• Looking to step into a CEO-equivalent role with support but no micromanagement.
• Has experience managing cross-functional software teams and setting growth strategy.

Nice To Haves

• Experience in the edtech space either as founder, GM, or commercial leader
• Experience serving educators, non-profits, or high-trust customer segments (a plus).

Responsibilities

• Serve as the day-to-day leader of the company.
• Own the company’s P&L and deliver growth while maintaining profitability.
• Lead a distributed team of full-time employees.
• Execute a go-to-market strategy rooted in relationship-based sales and reputation-driven marketing
• Represent the company externally through industry events, webinars, and customer-facing activities.
• Collaborate with centralized engineering and product to shape and sequence roadmap initiatives.
• Foster continuity and alignment across legacy team members while introducing scalable process improvements.
• Identify and execute on areas to improve operations, automation, and reporting.

Benefits

• Network and learn from leading public and private equity investors who are Beacon LPs.
• Learn directly from entrepreneurs who have scaled businesses from seed-to-$10B+ IPOs.
• Attend exclusive/private fireside chats with legendary venture capital, private equity and hedge fund investors (Beacon Speaker Series).
• Work directly with Silicon Valley product and engineering teams to perform diligence and underwrite technology driven value creation streams.
• Operate in an environment that encourages initiative and rapid development.
• Access to a trusted network of software operators, advisors, and fellow GMs.
• Strong development of interpersonal and presentation skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed