General Manager in Training

Advance Stores Company•Myrtle Beach, SC

1d•Onsite

About The Position

The General Manager in Training role is designed to develop individuals into successful store managers. This position involves learning and executing all aspects of store operations, including sales, customer service, team management, and financial analysis. The trainee will gain hands-on experience in managing profitability, leading a team, and ensuring high standards of customer satisfaction within a fast-paced retail environment.

Requirements

Knowledge to review and analyze P&L statement.
Ability to locate and stock parts.
Safety knowledge and skills.
Parts and automotive system knowledge skills.
ASE P2 certified or ASE ready equivalent.
Ability to execute and train advanced solution, project and product quality recommendations.
Ability to source from numerous places including special order, FDO, second source, etc.
Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY services.
Ability to execute and train inventory systems and store equipment.
Ability to execute and train POS and Parts lookup systems.
Working knowledge of automotive systems preferred.
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and upper management.
Use Microsoft software effectively (Word, Excel required – PowerPoint preferred).
Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent.
Ability to review and analyze business reports, such as profit and loss statement (P&L).
Hold others accountable, inspect work quality and give feedback in a way that is inspiring.
Ability to work an assortment of days, evenings, and weekends as needed.
2-3 years of experience managing a team of 10 – 20 Team Members in a fast-paced and highly dynamic retail environment.
Successful experience managing profitability; proven financial and business acumen.

Nice To Haves

Spanish language proficiency.
PowerPoint software proficiency.
ASE certification preferred, but not required.

Responsibilities

Review and analyze P&L statements.
Provide GAS3 selling experience for DIY and DIFM customers.
Achieve personal and store sales goals and service objectives.
Manage DIY services including battery installation, testing, wiper installs, etc.
Ensure high standards of customer service, including prompt handling of complaints.
Perform manager on duty responsibilities, including coaching, floor/phone management, task assignment and completion, safety, and open/close duties.
Execute the weekly scheduling process.
Execute and train advanced solution, project, and product quality recommendations.
Source parts from numerous places including special order, FDO, second source, etc.
Execute and train all store operational processes and procedures.
Execute and train testing and diagnostic equipment for DIY services.
Execute and train inventory systems and store equipment.
Execute and train POS and Parts lookup systems.