About The Position

The General Manager is responsible for all aspects of store operations, building and leading a team through ongoing coaching, and maintaining high standards for customer service, product quality, local marketing, community involvement, and operational excellence. The role requires setting an example by following all company policies and procedures and holding team members to the same standards. The General Manager manages inventory, cash handling, customer service, sales projections, local store marketing, and team scheduling. They manage sales, inventory, and labor to achieve desired profits and ensure product, service, and image standards are upheld. The position requires consistently working 40 or more hours per week, with flexible hours that include nights and weekends.

Requirements

  • Must be an AM4 or a prior General Manager with DM approval and be in good standing with RPM.
  • Must have completed GMITO Class or equivalent and have a store-ready AM4 as a replacement.
  • Demonstrated high-volume mentality and supervised in a store that exceeds all RPM Service Standards.
  • Must pass all background and drug tests.
  • Proficient math and technology skills.
  • Uphold RPM brand standards and consistently make perfect product, including a 60-second large pepperoni pizza.
  • Track record of training team members in product, service, and image.
  • Become Food Safety certified as required by area.
  • Ability to stand, walk, sit, lift, carry, use machines, and lift up to 25 pounds.

Responsibilities

  • Recognize, appreciate, and value the unique talents and contributions of all individuals.
  • Lead and motivate team members with a positive attitude while upholding RPM standards.
  • Coach and monitor safety and security policies and ensure equipment is working.
  • Use RPM training tools and on-the-job training to continually develop team members.
  • Follow and enforce RPM, Domino’s, and state health code standards.
  • Manage inventory, cash handling, customer service, sales projections, local store marketing, and team scheduling.
  • Manage sales, inventory, and labor to achieve desired profits.
  • Ensure product, service, and image standards are upheld daily.
  • Consistently work 40 or more hours per week.

Benefits

  • Competitive pay and bonus opportunities.
  • Medical, dental, vision, and life insurance if enrolled in the company medical plan.
  • 401K program.
  • Leadership and career development through continued skills development.
  • Opportunity to give back to the community through partnerships and donations.
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