General Manager III Store 4337 Santa Fe NM

Advance Auto Parts•Santa Fe, NM

2d•Onsite

About The Position

Advance Auto Parts is a leading automotive aftermarket parts provider. This role is for a General Manager III at Store 4337 in Santa Fe, NM. The General Manager is responsible for achieving store sales goals, managing customer relationships, leading and developing the store team, ensuring operational standards, and providing customer service. The position also involves manager on duty responsibilities, embracing diversity, and fostering a respectful environment. Secondary responsibilities include providing DIY services like battery and wiper installation. Success factors include strong communication, parts knowledge, safety skills, and the ability to use diagnostic equipment and systems. The role requires automotive system knowledge, effective communication, proficiency in Microsoft software, financial analysis skills, and the ability to hold others accountable. A minimum of 2-3 years of team management experience in a fast-paced retail environment is required, along with proven financial and business acumen.

Requirements

Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Ability to become ASE P2 certified or ASE ready equivalent
Ability to execute and train project and product quality recommendations
Advanced parts lookup and sourcing
Ability to source from numerous places including special order, FDO, second source, etc.
Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY services
Ability to execute and train inventory systems and store equipment
Ability to execute and train POS and Parts lookup systems
Ability to review and analyze P&L statement
Ability to recruit, select, hire and develop quality Team Members
Ability to build and grow relationships with Professional Customers
Working knowledge of automotive systems preferred
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with Customers, peers and upper management
Use Microsoft software effectively (Word, Excel required; PowerPoint preferred)
Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent
Ability to review and analyze business reports, such as profit and loss statement (P&L)
Hold others accountable, inspect work quality and give feedback in a way that is inspiring
Ability to work an assortment of days, evenings and weekends as needed
2-3 years of experience managing a team of 10 - 20 Team Members in a fast-paced and highly dynamic retail environment
Successful experience managing profitability; proven financial and business acumen
Must have a valid driver's license

Nice To Haves

ASE certification preferred, but not required
Bachelor’s degree in business or a related area preferred

Responsibilities

Achieve overall store sales goals and service objectives
Manage and grow Professional Customer relationships/sales, including building and holding team accountable to executing Customer action plans
Selection, hiring, development, performance management, coaching, scheduling and engagement of store Team Members
Ensure execution of all inventory and operational standards
Coach all Team Members to deliver on Customer expectations (DIY and Professional)
Manager on duty responsibilities (touch base/coaching, floor/phone management, task assignment and completion, safety, open/close duties)
Provide DIY service including battery installation, testing, wiper install, etc.
Assist District/Region in other functions upon request