General Manager III - Store 8240 - Bowling Green, KY

Advance Stores Company•Bowling Green, KY

About The Position

The General Manager III is responsible for achieving store sales and service objectives, managing store operations and inventory standards, and developing the store team. The role oversees hiring, coaching, scheduling, performance management, and engagement of Team Members; builds and grows Professional Customer relationships; and ensures customers receive service that meets expectations. The General Manager also serves as manager on duty, leads change, and supports other District or Region functions as requested. The position is eligible for sales commission based on individual or store performance. The role involves working primarily inside the store, with occasional outdoor work such as installing batteries and wiper blades. It requires frequent walking or standing, use of hands and arms, and lifting up to 50 pounds frequently and up to 100 pounds occasionally. Employees may occasionally encounter moving mechanical parts, precarious heights, chemicals, electrical hazards, explosives, vibration, and varying weather conditions.

Requirements

High school diploma or GED.
Valid driver's license.
2–3 years of experience managing a team of 10–20 Team Members in a fast-paced, dynamic retail environment.
Successful experience managing profitability, with demonstrated financial and business acumen.
Ability to work a variety of days, evenings, and weekends as needed.
Effective English communication, including speaking and writing, and ability to build relationships with Customers, peers, and upper management.
Working knowledge of automotive systems preferred.
Ability to use Microsoft Word and Excel effectively.
Ability to calculate discounts, percentages, sales increases, and gross profit percentages.
Ability to review and analyze business reports, including profit-and-loss statements.
Ability to hold others accountable, inspect work quality, and provide inspiring feedback.
Ability to locate and stock parts, source parts from multiple sources, and perform advanced parts lookup.
Ability to execute and train project and product quality recommendations and store operational procedures.
Ability to use and train others on testing and diagnostic equipment for DIY services, inventory systems and store equipment, POS, and parts lookup systems.
Ability to become ASE P2 certified or an equivalent ASE-ready credential.
Ability to meet the physical demands of the job, including frequently lifting or moving up to 50 pounds and occasionally up to 100 pounds, with or without reasonable accommodation.

Nice To Haves

Bachelor’s degree in business or a related area.
ASE certification.
Spanish language skills.
Proficiency with Microsoft PowerPoint.

Responsibilities

Achieve overall store sales goals and service objectives.
Manage and grow Professional Customer relationships and sales, including building and holding the team accountable for executing Customer action plans.
Select, hire, develop, manage performance, coach, schedule, and engage store Team Members.
Ensure execution of inventory and operational standards.
Coach Team Members to meet DIY and Professional Customer expectations.
Handle manager-on-duty responsibilities, including touch bases and coaching, floor and phone management, task assignment and completion, safety, and opening and closing duties.
Lead change management and foster a respectful environment for Customers and Team Members.
Provide DIY services such as battery installation and testing, and wiper installation.
Assist the District or Region with other functions upon request.
Execute and train store operational processes, procedures, systems, and equipment use.
Review and analyze profit-and-loss statements and other business reports.
Recruit, select, hire, and develop quality Team Members.
Build and grow relationships with Professional Customers.