Retail Sales Specialist - Bowling Green, KY

Pool and Spa Depot • Bowling Green, KY

12h • Onsite

About The Position

Pool and Spa Depot is hiring a customer-facing Retail Sales Specialist for its Bowling Green, Kentucky pool and spa retail environment. The role involves providing knowledgeable, trustworthy, and solution-oriented customer service, including helping customers choose appropriate pool and spa chemicals, equipment, water-care products, accessories, and services. The specialist is expected to educate customers about product application, basic dosage, and safety, and to prioritize accurate recommendations and customer trust over quick sales.

The position also supports safe, clean, and organized store operations. The specialist maintains product knowledge, follows chemical-handling and other safety procedures, keeps the sales floor stocked and orderly, and assists with inventory, merchandising, opening and closing, and seasonal preparation. The work takes place in a fast-paced, supportive retail environment and includes seasonal indoor and outdoor work and exposure to pool and spa chemicals, with safety training provided.

Requirements

• Customer service or retail sales experience; specialty retail experience is preferred.
• Strong communication and listening skills.
• Ability to learn and clearly explain technical products.
• Basic math skills for measurements and calculations.
• Comfort working around chemicals with proper training.
• Ability to stand, lift up to 50 pounds, and move product throughout the shift.
• Ability to stand and walk for extended periods.
• Ability to work indoors and outdoors seasonally.
• Ability to work around pool and spa chemicals; safety training is provided.

Nice To Haves

• Experience in pool, spa, plumbing, HVAC, or home improvement retail.
• Water testing or pool maintenance experience.
• Familiarity with POS and inventory systems.
• Bilingual ability; a plus but not required.

Responsibilities

• Greet customers promptly and professionally.
• Assess customer needs related to pool and spa care, equipment, and maintenance.
• Recommend appropriate products and solutions based on customer conditions and usage.
• Clearly explain product application, dosage basics, and safety considerations.
• Build repeat business through honest guidance and consistent service.
• Operate point-of-sale (POS) systems accurately.
• Develop and maintain working knowledge of pool and spa chemicals, water-care fundamentals, filtration, pumps, heaters, basic equipment functions, seasonal maintenance, accessories, parts, and retail merchandise.
• Stay current on product updates, promotions, and safety requirements.
• Escalate technical questions to senior staff or management when appropriate.
• Follow safety protocols for chemical handling and storage, use required personal protective equipment, and remain aware of chemical incompatibilities and spill-response procedures.
• Keep wet areas, aisles, and entrances clean and slip-resistant; report unsafe conditions or customer incidents to management immediately.
• Maintain a clean, organized, and well-stocked sales floor.
• Assist with inventory receiving, stocking, and rotation.
• Follow merchandising and signage standards.
• Support opening and closing procedures.
• Participate in seasonal resets and peak-season preparation.

Benefits

• Hourly base pay of $14 to $16 per hour plus commission; average total earnings are $20–$24 per hour.
• Blue Cross / Blue Shield health insurance.
• 401(k) retirement plan.
• Paid time off.
• Employee discounts.
• Paid training.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed