General Manager I Trainee

CAMPBELL OIL COMPANY INC•Supply, NC

1d•Onsite

About The Position

The General Manager Trainee for a convenience store is a developmental position designed to provide hands-on training and experience in all aspects of store management. This role focuses on learning operational procedures, customer service excellence, and team leadership to prepare for a future role as a General Manager.

Requirements

High school diploma or equivalent
Strong communication and interpersonal skills
Ability to work in a fast-paced environment and manage multiple tasks
Basic analytical skills for interpreting sales data
A proactive attitude with a willingness to learn and take on new challenges, demonstrating flexibility in a dynamic work environment
A strong commitment to delivering excellent customer service and creating a positive shopping experience
Ability to stand for extended periods and perform physical tasks, including lifting
Must be able to work flexible hours, including nights, weekends, and holidays as required
Ability to navigate a busy restaurant environment efficiently

Nice To Haves

a bachelor’s degree in Business Administration, Retail Management, or a related field is preferred
Prior experience in retail or customer service is beneficial
Previous leadership roles (e.g., team lead, supervisor) are a plus
Familiarity with retail management systems and point-of-sale (POS) technology is advantageous

Responsibilities

Learn and assist in daily store operations, including inventory management, merchandising, and sales floor management to ensure smooth functioning.
Train in providing outstanding customer service, addressing customer inquiries and concerns, and creating a welcoming shopping environment.
Support the management team in hiring, training, and supervising store staff, fostering a positive and productive workplace culture.
Analyze sales reports and performance metrics, assisting in developing strategies to meet or exceed sales targets and improve profitability.
Participate in the planning and execution of merchandising strategies and promotional activities to drive customer engagement and sales.
Learn and uphold company policies, safety standards, and regulatory requirements to maintain a safe and compliant store environment.
Assist in managing inventory levels, conducting stock counts, and implementing effective replenishment processes to minimize waste and stockouts.
Work with various departments (e.g., marketing, purchasing) to gain a holistic understanding of store operations and contribute to overall business goals.