General Manager - Health/Fitness

StretchLab - Spartanburg•Johns Creek, GA

3d•Onsite

About The Position

StretchLab is seeking an experienced General Manager / Sales Manager to oversee sales (and operations) for a health & fitness boutique studio in Johns Creek. This role provides an exciting opportunity for a talented and motivated sales-oriented individual to take ownership of maintaining a fully operational studio along with growing to the next level, all while providing a positive environment for the entire team to flourish. The ideal candidate will be energetic and enthusiastic about both health/fitness and sales. Must have a background in a full cycle B2C environment along with experience in B2B networking. Marketing acumen, problem solving skills, and a creative and friendly personality are needed. The tools will be provided to help guide and assist the General Manager / Sales Manager in this position, but a drive to not only apply the tools, but also excel is required. Please note that unlike some other fitness or health related studio manager positions, this role is 80-90% sales and 10-20% operations. You must be good at and enjoy sales!! And you do not need to have experience in fitness or health membership sales to excel, you just need to be great at high-end sales and be business savvy!!

Requirements

2+ years high end SALES EXPERIENCE, does NOT need to have been in the fitness industry
Confidence in ability to generate sales and make connections in the community
Ability to work independently and collaborate with studio owner
Ability to manage and drive all revenue streams from membership sales to retail
Excellent communication and strong interpersonal skills in person, on the telephone, in social media, and via email/text
Capacity to excel and thrive in a fast changing, diverse environment
Ability to recognize areas of improvement and make changes using good judgement
Highly organized, proficient in data management, ability to prioritize and meet deadlines
Trustworthy and able to handle confidential information
Capable of training Sales Associates and Stretch Professionals in assisting with sales
Extremely proficiency with computers and Studio club management software (ClubReady)
Provide positive energy and an uplifting culture to the internal team and the clients

Nice To Haves

An affinity and passion for fitness is extremely helpful

Responsibilities

Lead generation including Grass Roots Marketing and Networking
Schedule and participate in community events and studio promotions
Strategically manage marketing campaigns to generate leads for the studio
Drive Membership sales through outside sales and business development efforts
Actively oversee studio social media creation and content
Implement sales process to schedule prospects into Intro appointments
Manage studio schedule to meet the needs of current clientele and future sales opportunities
Ensure studio retail/products are stocked with accurate inventory counts
Supervise and train Sales Associates
Independently make decisions related to high level customer service
Collect past dues
Maintain cleanliness and organization of the fitness studio
Enforce StretchLab policies and procedures