General Manager - Fitness Boutique

Hire Ground TalentHouston, TX
Onsite

About The Position

Our client is far more than a fitness destination; it is a $1M+ high-traffic powerhouse and a 16-year cornerstone of the Houston community. They are the trendsetters of movement and the architects of unapologetic self-expression. While the industry often defaults to standardized, sterile routines, our client evolves daily. They provide a sophisticated, elite environment that balances premium service with a culture of radical belonging. They are where luxury meets humanity. THE MISSION To curate an elevated, sophisticated setting where dreams materialize through a "Culture of Yes." As Houston’s premier destination for self-discovery, our client is dedicated to impeccable service and the maintenance of a sanctuary where every individual is seen, heard, and celebrated. THE VALUE PROPOSITION: A Legacy of Impact Your leadership transcends operational management; you are a facilitator of human potential. The Individual Journey: You are not managing a schedule; you are overseeing transformations. You will witness the visceral impact of your leadership as members find strength, build lifelong friendships, and achieve audacious goals in a space free of judgment. The Professional Portfolio: You will lead a sophisticated squad of 60+ elite creators. You provide the structural stability and the refined systems that allow world-class talent to flourish. You do not just manage a team; you curate a legacy. The Executive Horizon: We offer the stability of a 16-year brand with the limitless agility of an entrepreneurial venture. You are not here to maintain a status quo; you are here to scale a masterpiece. THE 5 PILLARS OF EXCELLENCE (OUR DNA) Evolution: We pursue constant personal and professional refinement. Synergy: We are a high-performance collective. No task is beneath us in the pursuit of the win. Integrity: We arrive prepared. We prioritize results over excuses. Agility: We embrace the pivot. We navigate high-velocity environments with grace and grit. Service Mastery: We embody the "Culture of Yes," anticipating needs before they are articulated. THE ROLE: Executive Presence in the Trenches The General Manager is a visible leader. This role requires an individual who balances executive oversight with active, hands-on engagement. Operational Stewardship: You own the P&L, member retention strategies, and revenue targets. You ensure that Standard Operating Procedures are executed with surgical precision while constantly seeking innovative optimizations. Talent Architecture & Mentorship: You take full ownership of the leadership pipeline. Leveraging the newly established training programs, you will identify, develop, and mentor a specialized Lead Team (Sales, Instructors, and Front Desk). Whether refining current talent or recruiting your own future leaders, you ensure the company standard is felt in every interaction. Metric Mastery: You own the P&L, member retention, and revenue targets. You lead with a data-driven mindset, turning complex KPIs into actionable wins. Facility Excellence: You maintain a "showroom" environment. Your eye for detail ensures that our luxury setting is consistently pristine and welcoming. Technical Command: You will achieve 100% fluency in Mindbody and the internal tech stack, eliminating friction for both staff and members. THE 90-DAY ASCENSION Efficiency in all operating systems. Cultural Integration: Earn the respect of the squad through active partnership and demonstrated expertise on the floor. Operational Optimization: Identify and resolve one significant bottleneck to enhance team efficiency. Strategic Growth: Assume full accountability for revenue and retention KPIs, establishing a clear trajectory for growth.

Requirements

  • 5+ years of progressive management experience in high-end hospitality, luxury retail, or premium fitness.
  • Proven background in leadership development.
  • Mastery of the fundamentals.
  • Relentless drive for advanced sales and executive refinement.
  • Ability to thrive in vibrant, diverse environments.
  • Emotional intelligence to lead a wide spectrum of talent and clientele.
  • Intrapreneurial mindset with a proven history of scaling high-revenue operations.
  • Owner-mindset required to take a successful brand to its next peak.
  • Verifiable history of developing talent and promoting from within.

Responsibilities

  • Own the P&L, member retention strategies, and revenue targets.
  • Ensure Standard Operating Procedures are executed with surgical precision while constantly seeking innovative optimizations.
  • Take full ownership of the leadership pipeline.
  • Identify, develop, and mentor a specialized Lead Team (Sales, Instructors, and Front Desk).
  • Refine current talent or recruit future leaders.
  • Lead with a data-driven mindset, turning complex KPIs into actionable wins.
  • Maintain a "showroom" environment, ensuring the luxury setting is consistently pristine and welcoming.
  • Achieve 100% fluency in Mindbody and the internal tech stack, eliminating friction for both staff and members.
  • Earn the respect of the squad through active partnership and demonstrated expertise on the floor.
  • Identify and resolve one significant bottleneck to enhance team efficiency.
  • Assume full accountability for revenue and retention KPIs, establishing a clear trajectory for growth.

Benefits

  • Health/Dental/Vision
  • Unlimited access to Houston's most unique lifestyle studio
  • Executive Coaching: Direct access to industry-leading sales and leadership mentorship.
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