General Manager 3 - Food

Sodexo•Indianapolis, IN

12d•$64,600 - $83,600•Onsite

About The Position

We’re seeking a General Manager, Micro Kitchen to lead a high-visibility corporate micro-kitchen, coffee program in Indianapolis, Indiana. This role is ideal for a hospitality-driven operator with strong coffee expertise, retail experience, and polished client-facing skills—someone who can elevate service, optimize performance, and build a best-in-class micro-kitchen experience. The General Manager will oversee daily operations, product curation, inventory management, financial performance, and frontline leadership while shaping an innovative, guest-focused micro-kitchen program. This is a hands-on, creative role with the opportunity to pioneer new offerings and influence the long-term evolution of the program.

Requirements

Hospitality leadership experience — A background in food service, micro-kitchens, cafés, or coffee programs with a passion for creating exceptional guest experiences.
Strong coffee knowledge — A genuine understanding of coffee, brewing methods, equipment, and how to deliver a consistent, high-quality coffee experience.
Operational excellence — Proven ability to manage inventory, cost controls, merchandising, and daily micro-kitchen operations with accuracy and efficiency.
Team development skills — Experience recruiting, training, coaching, and motivating frontline staff in a fast-paced environment.
Client-facing communication — Polished communication skills and the ability to build strong, collaborative relationships with corporate partners.
Adaptability and problem-solving — Comfort navigating changing priorities, solving operational challenges, and maintaining professionalism in a dynamic workplace.
Bachelor's Degree or equivalent experience
3 years minimum management experience
3 years minimum functional experience

Nice To Haves

Retail experience

Responsibilities

Oversee daily stocking, merchandising, sanitation, and guest experience across all micro-kitchen and coffee service areas.
Select, rotate, and evaluate snacks, beverages, and specialty coffee items aligned with client preferences and workplace culture.
Maintain accurate inventory, reduce waste, and meet food, coffee, and labor cost targets.
Recruit, train, coach, and motivate staff to deliver consistent, high-quality micro-kitchen and coffee service.
Serve as the primary on-site partner, ensuring alignment, communication, and satisfaction with both micro-kitchen and coffee program performance.
Uphold all local, state, and federal food safety regulations while maintaining operational excellence across micro-kitchen and coffee service areas.