General Manager - Facilities - Higher Education
About The Position
Aramark is seeking an experienced General Manager – Facilities to lead integrated facilities operations at Alamance Community College. This leadership role is responsible for overseeing maintenance, custodial, grounds, and campus facilities operations across multiple university locations while serving as a strategic partner to campus leadership. The ideal candidate will bring strong higher education facilities management experience, operational leadership, financial oversight, and a proven ability to manage complex campus environments. This position requires a leader who understands the unique demands of university facilities operations, including academic buildings, student-facing environments, campus partnerships, deferred maintenance planning, safety compliance, and service excellence.
Requirements
- Bachelor’s degree in Facilities Management, Engineering, Business Administration, or a related field (or equivalent experience).
- 5+ years of progressive facilities management leadership experience, preferably within a higher education or complex institutional environment.
- Demonstrated experience managing large teams and diverse facility portfolios.
- Strong knowledge of building systems, maintenance practices, safety regulations, and compliance standards.
Nice To Haves
- Strong leadership background within higher education facilities management
- Experience managing complex campus or institutional facilities environments
- Proven ability to oversee maintenance, custodial, and grounds operations simultaneously
- Strong financial acumen including budgeting, forecasting, labor management, and operational planning
- Experience leading large frontline facilities teams
- Strong client relationship and executive communication skills
- Ability to balance strategic planning with hands-on operational leadership
Responsibilities
- Lead all day-to-day facilities management operations across campus environments
- Ensure safe, reliable, compliant, and efficient delivery of maintenance, custodial, and grounds services
- Develop operational strategies that support the university’s academic mission and campus experience
- Oversee preventative maintenance and asset management programs to improve equipment reliability and building performance
- Ensure facilities are maintained to high standards of cleanliness, safety, and operational readiness
- Serve as the primary facilities leadership contact for university stakeholders and campus leadership
- Build strong relationships with clients, administrators, faculty, and operational partners
- Support campus initiatives, events, operational priorities, and long-term planning efforts
- Maintain high levels of customer satisfaction and responsiveness across campus operations
- Manage operating budgets, forecasting, labor planning, and financial performance
- Identify opportunities for operational efficiencies, cost savings, and service improvements
- Support capital planning, deferred maintenance prioritization, and vendor management
- Lead, coach, and develop facilities managers, supervisors, and frontline teams
- Foster a culture focused on accountability, safety, service excellence, and employee engagement
- Support recruiting, training, workforce planning, and succession development initiatives
- Ensure compliance with OSHA, EPA, ADA, local/state regulations, and university safety standards
- Lead emergency response coordination and business continuity planning efforts
- Maintain strong safety programs and promote a proactive safety culture throughout the operation
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What This Job Offers
Job Type
Full-time
Career Level
Manager
