General Manager - Corrections

Aramark•Dyersburg, TN

25d•Remote

About The Position

As a General Manager with Aramark Correctional Services, you will lead and oversee multi-site food service operations within a correctional environment, typically supporting accounts generating $2M–$15M+ in annual revenue. This role is responsible for driving operational excellence, ensuring compliance, and delivering on client and contractual expectations in a highly structured and regulated setting. You will serve as a key leader responsible for building strong teams, fostering accountability, and maintaining consistent execution across all locations. With a focus on safety, security, and process discipline, you will ensure high-quality service delivery while strengthening client relationships and supporting facility goals. Applicants under consideration must be based in the West Tennessee area. This role has may require up to 75% travel within the West Tennessee region.

Requirements

Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
Meaningful experience in service industry, contract services, or hospitality environment.
Proven ability leading through other managers.
Experience in creating and managing a department budget, financial controls and analysis.
Experience crafting product sales strategies and implementing operational programs and initiatives.

Responsibilities

Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.