General Manager – Commercial & Residential Painting

Fresh Coat Painters•Stamford, CT

8d•$50,000 - $60,000•Hybrid

About The Position

We are a fast-growing, dynamic painting company looking for an entrepreneurial, ambitious and driven General Manager to lead our daily operations, drive sales, and help scale our business. You will have full ownership of the business lifecycle, from initial customer estimates to final project sign-offs. This is a high-autonomy role perfect for a proactive leader who thrives on building teams, streamlining processes, and directly impacting company growth. We are looking for an individual who is comfortable handling a sales call at 8 AM, checking a job site at 1 PM, and posting a job ad for painters at 4 PM. You will have full freedom over how you perform the duties of the job and flexibility over your hours. The position of General Manager is a multi-functional role to oversee and coordinate all aspects of customer service to include quoting projects utilizing our BRANDED Quoting Software and following our BRANDED customer service sales process. In addition, the position also requires managing project schedules, budgets, and resources while ensuring high-quality work and customer satisfaction. The General Manager is the primary point of contact between customers requesting painting quotes and between clients and the painting team, ensuring that projects are completed on time, within budget, and to the highest standards. The compensation for this position is both base wage and commission. Fresh Coat Academy Workshop week attendance in Cincinnati will be required.

Requirements

Strong experience in consumer sales
Ability to communicate effectively one-on-one with customers and having a customer-first mindset
Experience as a Project Manager or Team Leader in the painting industry
Proven track record of hiring, managing, and retaining field crews or subcontractors
Ability to manage multiple projects simultaneously
Proficiency in software tools and computer skills (MS word, MS excel, Google docs, Google sheets, Google drive, etc)
Strong problem-solving skills and attention to detail
Proven ability to meet Key Performance Indicators (gross profit margins, etc)
Valid driver’s license and clean driving record (required for site visits)

Responsibilities

Seek out new opportunities for painting projects
Participating in various Networking events and Networking meetings
Utilizing all aspects of our BRANDED customer service process to win projects
Regular follow up with customers who have not decided on their painting proposal
Coordinate with clients to understand their needs and expectations
Plan and oversee painting projects from start to finish
Select and manage both painter employees and sub-contractors
Schedule and supervise painting crews
Ensure quality control on all painting projects
Manage project budgets, track expenses, and ensure cost-effectiveness
Reporting directly to the owner to review sales funnel and project related activities