General Manager 5 - Food
About The Position
The General Manager 5 is the senior on‑site leader responsible for full operational, financial, and client‑relationship ownership for a high‑profile Corporate Services account in Ridgefield, CT. This role requires a strategic, polished operator who can balance day‑to‑day execution with long‑term planning, while delivering exceptional hospitality and service outcomes. As the GM5, you will oversee all foodservice operations—including café, catering, hospitality programs, and vendor partnerships—while leading a diverse team and ensuring alignment with Sodexo standards and client expectations. This position is ideal for a leader who thrives in a fast‑paced, client‑facing environment and excels at driving performance, culture, and innovation.
Requirements
- Leadership Expertise — Proven ability to lead large, diverse teams and build a strong, positive workplace culture.
- Financial Acumen — Experience managing multimillion‑dollar budgets, forecasting, labor planning, and cost‑control strategies.
- Corporate Services Experience — Background in managing complex foodservice or hospitality operations within a corporate environment.
- Client‑Facing Professionalism — Strong communication skills and the ability to build trust with senior‑level stakeholders.
- Operational Excellence — Deep understanding of service standards, compliance, safety, and operational systems.
- Strategic Problem‑Solving — Ability to navigate challenges, adapt quickly, and drive continuous improvement.
- Minimum Education Requirement - Bachelor’s Degree or equivalent experience
- Minimum Management Experience – 5 years
- Minimum Functional Experience – 5 years
Responsibilities
- Lead Daily Operations — Oversee all foodservice, hospitality, and catering functions to ensure consistent, high‑quality service delivery.
- Own Financial Performance — Manage full P&L, budgeting, forecasting, labor planning, and cost‑control strategies.
- Develop & Lead Teams — Recruit, coach, and mentor salaried managers and hourly staff to build a high‑performing culture.
- Drive Client Partnership — Serve as the primary point of contact for the client, delivering strategic solutions and maintaining strong relationships.
- Ensure Compliance & Safety — Uphold Sodexo standards for food safety, sanitation, workplace safety, and regulatory compliance.
- Advance Strategic Initiatives — Lead continuous improvement efforts, implement innovation, and enhance the overall service experience.
Benefits
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
