General Manager 5 - Food

Sodexo Careers•Ewing, NJ

1d•Onsite

About The Position

Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day. Sodexo's Campus Segment is seeking a dynamic and results-driven General Manager 5 to lead dining operations at The College of New Jersey (TCNJ) in Ewing, NJ. The General Manager will provide strategic and operational leadership for resident dining, a 60-seat buffet restaurant, campus catering, a convenience store operation, and summer athletic camp dining services. This position requires a leader who thrives in a fast-paced environment, embraces innovation, and is passionate about delivering exceptional hospitality experiences for students, faculty, staff, and campus guests. This role offers a clear growth path to a Resident District Manager position for a high-performing leader who demonstrates strong business acumen, client relationship management, and operational excellence.

Requirements

Proven leadership experience in food service, hospitality, or dining operations management.
Strong financial acumen with experience managing budgets, forecasting, and P&L responsibility.
Demonstrated ability to lead and develop diverse teams in a unionized environment.
Excellent client relationship and stakeholder management skills.
A track record of delivering exceptional customer service and operational results.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Knowledge of food safety, sanitation, and workplace safety regulations.
Exceptional communication, problem-solving, and decision-making abilities.
High energy, creativity, and a passion for hospitality and student engagement.
A desire to grow professionally and pursue future leadership opportunities within Sodexo.
Bachelor’s Degree or equivalent experience
5 years Minimum Management Experience
5 years Minimum Functional Experience

Nice To Haves

Campus dining, higher education, or large-volume food service experience preferred.

Responsibilities

Lead and oversee all day-to-day resident dining operations across multiple service areas.
Manage the dining program while ensuring financial performance, budget compliance, and operational efficiency.
Drive student, customer, and client satisfaction through exceptional hospitality and service standards.
Lead, coach, and develop a unionized workforce, creating a culture of engagement, accountability, and teamwork.
Oversee campus catering operations, convenience store services, and summer camp dining programs.
Implement and maintain Sodexo systems, programs, and operational standards.
Ensure compliance with food safety, sanitation, labor, and workplace safety regulations.
Build strong relationships with university leadership and become a trusted campus partner.
Identify opportunities for innovation, continuous improvement, and enhanced customer experiences.
Monitor key performance indicators and execute strategies to achieve financial and operational goals.
Foster a positive, inclusive, and customer-focused environment for employees and students.